Systems Analyst
2 months ago
POSITION SUMMARY:
Under general supervision, the Systems Analyst will analyze system user requests, recommend system modification, and provide system user support. This role will be responsible with planning, developing, testing, and documenting new and modified computer programs. Perform other related work as required. Salary $80k-$94k
To apply, please visit our careers page www.kingston.com/en/company/careers
ESSENTIAL FUNCTIONS:
- Meets with users to understand needs, evaluates possible solutions, analyzes impact of changes and modifications to Kingston’s application system.
- Manages support ticket backlog and prioritizes effectively to meet client service levels.
- Tracks project status and updates related documentations. Supports continuous creation of, and updates to, support documentation.
- Identifies trends in issues and proactively suggests options to prevent future occurrences.
- Analyzes and prioritizes requirements to ensure alignment with business objectives.
- Analyzes business process and recommends solutions to improve efficiency.
- Provides ongoing support to internal business users and external customers.
- Maintains relationships with other IT resources, business resources and external resources.
- Tests program changes for impact in development environment.
- Maintains system software through upgrades and enhancements.
GUIDELINES (ABILITIES, KNOWLEDGE, AND SKILLS):
- Excellent written, verbal communication, and presentation skills
- Ability to work in a team environment
- Provide logical approach to problem solving
- Plan and adhere to deadlines
- Familiar with Microsoft Office and Visio
Special Requirements/Certification:
- Experience with ERP,CRM (Salesforce),JDE preferred
- Experience in computer industry preferred
EDUCATION/EXPERIENCE:
- Bachelor of Science or Arts degree or equivalent training and work experience
- 1–3 year experience in related work field
BENEFITS:
We offer a competitive compensation, health insurance, profit sharing and 401k matching to help you and your family build a healthy and secure future.
- Group healthcare choices that include a 100% employer paid option for employees and eligible dependents to provide strong support for employee well-being and preventative care, including comprehensive medical, dental, vision, and flexible savings account plans
- A generous 401(K) plan with immediate matching contributions that helps build future financial security through a 401(k) plan with employer matching
- Generous paid time off plans to renew and refresh through vacation, personal leave, holidays, and parental leave.
- On-site gym and free fitness classes to help our employees meet their health goals.
- Opportunities to give to the community.
Salary to be determined by education, experience, knowledge, skills and abilities of applicant, internal equity, and alignment with market data.
Kingston Technology, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Kingston Technology, Inc. Human Resources Representative.
Company DescriptionSince 1987, Kingston has remained a market leader in memory products. Our hardware fuels the technology the world uses every day. From data centers and laptops to smart and wearable technology and IoT-based devices, Kingston products drive the technology used to live, work and play. At Kingston, we focus on creating an environment where people can come together, work hard and have fun. Our philosophy has been, if we take care of our employees and vendors, they will take care of our customers. This hasn't changed and we believe these values are the key to Kingston's success.When you join Kingston, you become part of a diverse, hard-working team dedicated to delivering the best products and services to its customersCompany DescriptionSince 1987, Kingston has remained a market leader in memory products. Our hardware fuels the technology the world uses every day. From data centers and laptops to smart and wearable technology and IoT-based devices, Kingston products drive the technology used to live, work and play. At Kingston, we focus on creating an environment where people can come together, work hard and have fun. Our philosophy has been, if we take care of our employees and vendors, they will take care of our customers. This hasn't changed and we believe these values are the key to Kingston's success.\r
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When you join Kingston, you become part of a diverse, hard-working team dedicated to delivering the best products and services to its customers
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