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Customer Care Representative

3 months ago

Richardson, United States SURESTAFF LLC Full time
Job DescriptionJob DescriptionSURESTAFF is immediately hiring Customer Care Representative for a company in Richardson, TX. The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing their knowledge of the company products and programs as well as team members within the Customer Care Department.SURESTAFF is invested in their team members All temp-to-hire employees are offered competitive compensation $18.00-$19.00 as well as a benefits package including health insurance (medical, dental, and vision). Available shifts include-Monday-Friday-7:30am-5pm Daily Customer Service Representative Duties:
  • Provide sales support
  • Interact with customers providing knowledgeable support and insight
  1. Book customer deliveries
  2. Data entry of orders into system
  3. Take customer orders and advise on best products
  4. Maintain a professional manner during all conversations with customers
  • Review customer transaction records
  • Demonstrate solid troubleshooting skills when issues arise
  • Respond to customer questions
  • Maintain a reliable working knowledge of customer information
  • Effectively handle a number of competing priorities
Required Customer Service Representative Qualifications:Customer satisfaction is at the core of what we do. Qualifying applicants will possess the following attributes that lend to their ability to succeed in this customer-oriented role:
  • Upsell efficiently
  • Present the company well
  • Data Entry experience
  • Experience handling customer
  • Growth-oriented
  • Ability to communicate clearly and effectively via written and verbal channels
  • Excellent multi-tasking skills
About SURESTAFF:SURESTAFF is the leading provider of light industrial, logistics, general labor, skilled trades, manufacturing, and distribution labor in the Chicagoland area with 23 local branches. SURESTAFF is an Equal Opportunity Employer (EOE) and we follow CDC and Illinois Dept of Health guidelines for everyone’s safety and health.