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Medical office receptionist

3 months ago

Louisville, United States KAPLAN BARRON PEDIATRIC GRP Full time
Job DescriptionJob DescriptionPlease apply if you want to join a family work environment, with a strong emphasis on team work.  You will be the face/voice of the medical office.  You will be the first person to greet the patient/family in person or via phone.  Your responsibility includes:
  • Welcome patients and visitors in person and/or on the telephone.
  • Assist patients with scheduling appointments, relaying message to appropriate staff and providing accurate information..
  • Optimizes patients’ satisfaction, by providing excellent service.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.