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Assistant Front House Manager
3 months ago
Burger Barn Grill is currently looking for a Assistant Front House Manager to join our dynamic team. This position will have working hours consisting of 40-45 hours per week; However, flexibility will be expected with regard to hours of work to suit the needs of the business/team.
Qualified candidates must be part of a focused and dynamic team, delivering a multi-faceted, coordinated management service to our FOH operation. This is a proactive role, which requires someone who can consider wider team issues whilst developing and refining service daily.
Essential Duties and Responsibilities
- Liaising with guests and key business managers to ensure full and proactive business support is provided to their areas of responsibility.
- Invest time and energy in the management, development and motivation of FOH team members, in a manner to ensure highest quality and value for money while maintaining high team morale.
- Undertake skills enhancement and personal development through monitoring and mentoring, on an individual and team basis.
- Management of the delivery of small works projects and move and changes within FOH area.
- Ensure reception is covered between all hours of operation.
- To ensure that the reception area is maintained to a high standard and is always presentable.
- Deliver professional greeting to guests, to the highest standards.
- Monitor, manage and review all Cleaning, opening and closing procedures for FOH areas.
- Ensure others co-ordinate staff to ensure the delivery of exceptional front of house service.
- Implement dynamic operational working procedures, to support the delivery of service excellence.
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required.
- Implement safe working practices to ensure safety of building occupiers and staff.
- Strong detail analysis of service delivery and identify continuous improvements.
- Introduce systems for analysis of service delivery i.e. mystery shoppers etc.
- Monitor the team’s performance promoting achievements and identifying weaker areas for improvement.
Burger Barn Grill is an equal opportunity employer.
Employment opportunities with Burger Barn Grill are open to all qualified applicants solely based on their experience, aptitude, and abilities.
Qualified applicants are considered for all positions and for advancement without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, or presence of disability, in accordance with local, State and Federal law. Advancement is based entirely on an individual's achievement, performance, ability, attitude, and potential. This Company will not tolerate any form of discrimination or harassment of its employees due to race, color, religion, age, sex, national origin, marital status, sexual orientation, medical condition, or disability.
Company DescriptionBurger Barn Grill is a locally owned and operated restaurant specializing in freshly made to order Angus Beef Burgers.Company DescriptionBurger Barn Grill is a locally owned and operated restaurant specializing in freshly made to order Angus Beef Burgers.
