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Quotation Specialist
2 weeks ago
STAR PIPE PRODUCTS
Location: 4018 Westhollow Parkway, Houston, TX 77082 (Southwest Houston/Alief)
Summary
The Quotation Specialist's primary role is to handle, and process estimate requests from the initial inquiry up to its completion. Quotation Specialist duties include entering estimates based on the list and details provided by customers via phone and/or email. Quotation Specialists' are responsible for providing and calculating accurate pricing and availability to customers. Interdepartmental communication will be required to obtain some pricing and lead time requirements where needed. All special pricing requests will be routed through Sales Management for approval. Candidates must have excellent communication skills, attention to detail, a positive attitude, and the willingness and desire to learn new skills. This position reports directly to the Team Lead - Quotation Department.
Essential Functions
- Provide support, process estimate requests, and make note of availability and lead time requirements when requested.
- Communicate with customers on pricing and terms given by the Sales team
- Calculates special pricing using internal guidelines
- Provides accurate pricing and lead time on quote requests
Duties and Responsibilities
- Process customer quotes through ERP by obtaining a list from customers via phone and/or email
- Daily interactions with inside sales representatives, outside sales representatives, purchasing department, and others
- Route all special pricing requests through Sales Management through the email procedure for approval
- Communicate with management in regard to processes, policies, and procedures
Education/Experience
- 4-year college degree or equivalent (required)
- Minimum 2 years experience in B2B-related field (preferred)
Knowledge, Skills, Licenses, Certifications, Etc.:
- Must be proficient in Microsoft Excel and Outlook
- Excellent communication skills; both verbal and in writing
- Superior organizational skills with attention to detail
- Experience with working with customers a plus
- Basic math skills
- Minimum 40 wpm typing skills
- Experience in an ERP system (preferred)
Physical Demands
- The ability to sit for extended periods of time
Work Environment
- Office work environment
The physical demands and work environment characteristics described here are a representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform essential functions.
Star Pipe Products is an Equal Opportunity Employer
Company DescriptionWe are the proud owner of a U.S.A. foundry situated in South Coffeyville, Oklahoma. Star® Pipe Products is a domestic & global manufacturer for a broad array of iron products for the water and wastewater industries. Established in 1981, Star® Pipe Products is headquartered in Houston, Texas, and has been delivering quality products and services for over 40 years.Company DescriptionWe are the proud owner of a U.S.A. foundry situated in South Coffeyville, Oklahoma. Star® Pipe Products is a domestic & global manufacturer for a broad array of iron products for the water and wastewater industries. Established in 1981, Star® Pipe Products is headquartered in Houston, Texas, and has been delivering quality products and services for over 40 years.-
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