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Volunteer Coordinator

2 months ago


Waukesha, United States Humane Animal Welfare Society (HAWS) Full time
Job DescriptionJob Description

We are seeking a dedicated and enthusiastic Volunteer Coordinator to join our team. The ideal candidate will be responsible for recruiting, training, and managing volunteers to support the shelter's operations and animal care activities. This role is essential in ensuring that our volunteers are engaged, well trained, and feel valued, enhancing the overall efficiency and effectiveness of our shelter and making a greater impact on our animal residence.

General Responsibilities and Position Functions:

·         Recruit volunteers according to shelter needs/goals, solicit volunteers with special skills and abilities based on staff needs for projects

·         Manages the Activities Coordinator

·         Prioritize working with all departments to incorporate volunteers as need for strategic direction

·         Oversee orientation/training/placement of volunteer workforce

·         Friends group liaison: attends meetings; schedules rooms; coordinates volunteers, staff, and resources to support Friends events

·         Oversees all volunteers and is the primary volunteer contact/communication/engagement

·         Manage volunteer software package and scheduling

·         Plan and facilitate volunteer appreciation events

·         Formulate plan to create revenue stream for department

·         Communicate with all volunteers via email, phone, newsletter

·         Create and provide educational opportunities, recognitions and gatherings

·         Communicate budgeting needs and oversees supply orders within budget guidelines

·         Encourage exceptional customer interface with clients, volunteers and staff

·         Motivate team and direct workflow within departments daily

·         Handle challenging conflicts or concerns with volunteers and staff, dismiss volunteers if needed

·         Utilize corporate volunteers working with Community Engagement Coordinator

·         Coordinate volunteer needs to complete projects at the SCA by recruiting, scheduling and hosting individuals and groups

·         Other duties as assigned

 

Minimum Qualifications:

·          Requires a college degree with work experience in a like position

·          Supervisory or management experience required

·          Ability to work with diverse groups of people 

·          Ability to work independently and collaboratively with a team

·          Requires the ability to work under pressure and noisy conditions

·          Ability to maintain a high level of confidentiality

·          Proficient use of computer, email, and the internet and shelter specific software required

·          Must be able to make decisions for all animals while considering shelter and public safety required

·          Physical ability to lift and carry animals and supplies, bend, stoop, and stand for extended periods is required

·          Excellent communication (written/verbal and nonverbal) and interpersonal skills are required.

·          Animal handling experience with cats, dogs and other domestics

·          Ability to pass criminal background check 

·          Carries personal vehicle insurance