$19 Hybrid Bilingual CSR

1 month ago

Kennesaw, United States RemX Full time
Job DescriptionJob Description

RemX is seeking a Bilingual CSR (Fluent in Spanish & English) to assist with customer complaints, orders, errors, account questions, billing, cancelations, and other queries. This position must uphold quality control standards of service to ensure customer satisfaction is achieved.

  • Title: Bilingual CSR (Spanish & English Speaking)
  • Employment Type: Direct Hire
  • Salary: $19 an hour
  • Location: Kennesaw, GA 30144
  • Hours: Mon-Fri 9:30am-6pm
  • Hybrid Schedule: Mondays & Tuesdays On-site, Wednesdays-Fridays Remote

Duties and Responsibilities

  • Answer inbound calls and assist callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
  • Check insurance websites for proof of coverage and printing proof for data entry
  • Contact agent to verify Break in Coverage (BIC) dates
  • Assist Customer Service Coordinator as needed
  • Help in all other (non-assigned) queues
  • Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
  • Attend departmental meetings as requested
  • Maintain appropriate, professional working relationships with clients and other employees
  • Other related projects as assigned

Qualifications

  • Associate degree and two years of related experience
  • Prior insurance experience preferred
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r
\r
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r
\r
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

  • Hybrid Bilingual

    3 weeks ago

    Kennesaw, United States RemX Full time $19

    Job DescriptionJob DescriptionLOCATIONS: Kennesaw GA - HybridPay: $19Start: ASAPHours of Operations:Schedule: Monday-Friday, 9:30am-6pm. (Mondays & Tuesdays on-site, Wednesdays-Fridays remote)Training Schedule:Week 1 of training is remote. Weeks 2 & 3 in the Kennesaw office.Week 1 through Week 3 – 8:00am – 5:00pm with 1 hour for lunch with TrainerNo Time...

  • $19 Customer Service Rep

    4 weeks ago

    Kennesaw, United States RemX Full time

    Job DescriptionJob DescriptionWe are seeking a $19 Customer Service Rep - Bilingual to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Schedule: Monday-Friday, 9:30am-6pm. Hybrid schedule (Mondays & Tuesdays on-site, Wednesdays-Fridays remote).Responsibilities:Handle...

  • Bilingual Customer Service Representative

    1 month ago

    Kennesaw, United States RemX Full time

    Job DescriptionJob DescriptionMonday-Friday, 9:30am-6pm.  Hybrid schedule (Mondays & Tuesdays on-site, Wednesdays-Fridays remote).  $19/hour.  Direct hire. Duties:   Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.Work OSC and...

  • Bilingual Customer Support Specialist

    1 week ago

    Kennesaw, Georgia, United States RemX Full time

    Job OverviewWe are looking for a $19 Bilingual Customer Support Specialist to enhance our customer service operations. This role involves assisting clients by delivering product and service details while addressing technical challenges.Work Schedule: Monday to Friday, 9:30 AM - 6 PM. This position offers a hybrid work arrangement (on-site work on Mondays and...

  • Bilingual Client Support Specialist

    1 week ago

    Kennesaw, Georgia, United States RemX Full time

    Job OverviewSchedule: Monday to Friday, 9:30 AM - 6:00 PM. Hybrid work model (On-site on Mondays & Tuesdays, Remote on Wednesdays to Fridays).Compensation: $19 per hour. Direct hire opportunity.Key Responsibilities:Handle incoming calls for designated lender partnerships, providing assistance to callers regarding inquiries related to insurance letters or...

  • Bilingual Customer Service Representative

    1 week ago

    Kennesaw, Georgia, United States RemX Full time

    Job OverviewRemX is on the lookout for a Bilingual Customer Service Representative proficient in both Spanish and English. This role involves addressing customer inquiries, managing orders, resolving issues, and providing assistance with account-related questions, billing, cancellations, and more. The ideal candidate will maintain high standards of service...