Bilingual Customer Service Representative

2 weeks ago


Kennesaw, Georgia, United States RemX Full time
Job Overview

RemX is on the lookout for a Bilingual Customer Service Representative proficient in both Spanish and English. This role involves addressing customer inquiries, managing orders, resolving issues, and providing assistance with account-related questions, billing, cancellations, and more. The ideal candidate will maintain high standards of service quality to ensure customer satisfaction.

  • Position: Bilingual Customer Service Representative (Fluent in Spanish & English)
  • Employment Type: Direct Hire
  • Compensation: $19 per hour
  • Work Schedule: Monday to Friday, 9:30 AM to 6 PM
  • Work Arrangement: Hybrid - On-site on Mondays and Tuesdays, Remote from Wednesday to Friday

Key Responsibilities

  • Handle incoming calls and provide assistance to customers regarding inquiries related to insurance letters or charges, proof of coverage, and more.
  • Verify coverage details through insurance websites and prepare documentation for data entry.
  • Coordinate with agents to confirm Break in Coverage (BIC) dates.
  • Support the Customer Service Coordinator as required.
  • Assist in various other customer service queues as needed.
  • Accountability: 50% focused on delivering exceptional customer service; 50% on achieving set goals and deadlines.
  • Participate in departmental meetings as necessary.
  • Foster and maintain professional relationships with clients and colleagues.
  • Engage in additional related projects as assigned.

Qualifications

  • Associate degree coupled with two years of relevant experience.
  • Experience in the insurance sector is preferred.
Company Overview

RemX is the professional staffing division of EmployBridge, recognized as America's Leading Workforce Specialist. We understand that when our talent seeks their next opportunity, they are looking for more than just a paycheck. Our recruiters specialize in their fields and are dedicated to making the right match between candidates and companies, which is essential for long-term success.

We are committed to equal opportunity employment. We assess qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics.



  • Kennesaw, Georgia, United States Classet Full time

    Join Our Team at ClassetWe are seeking a highly organized and motivated individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.As a Customer Service...


  • Kennesaw, Georgia, United States Planet Fitness Full time

    Job SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests.Key ResponsibilitiesCustomer ServiceProvide a superior level of customer service to members, prospective members, and guests.Respond to member inquiries and concerns in a timely and...


  • Kennesaw, Georgia, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.Key...


  • Kennesaw, Georgia, United States RemX Full time

    Job OverviewWe are looking for a $19 Bilingual Customer Support Specialist to enhance our customer service operations. This role involves assisting clients by delivering product and service details while addressing technical challenges.Work Schedule: Monday to Friday, 9:30 AM - 6 PM. This position offers a hybrid work arrangement (on-site work on Mondays and...


  • Kennesaw, Georgia, United States Matrix Innovations Full time

    Matrix Innovations - A Leading Financial Services ProviderWe are a successful cooperative bank in an economically attractive region, with a managed customer volume of around 1 billion euros and 59 employees. Our focus is on values that make us and our work special and successful.Your Key Responsibilities:Develop and implement targeted sales campaigns to...


  • Kennesaw, Georgia, United States Watts Water Technologies Full time

    About the RoleWe are seeking a highly skilled Sales and Customer Support Specialist to join our team at Watts Water Technologies. As a key member of our sales and customer service team, you will play a critical role in ensuring the success of our retail segment.Key ResponsibilitiesOrder Management: Coordinate special order requests for products and...

  • BILINGUAL Event Host

    2 weeks ago


    Kennesaw, Georgia, United States Complete Weddings and Events North Georiga Full time

    Position OverviewAre you seeking an engaging part-time opportunity that allows you to bring joy and excitement to various gatherings? Join us as a BILINGUAL Event Host! We specialize in providing music, event coordination, and entertainment services at numerous events throughout the year.COMPLETE Weddings + Events is a nationally recognized leader in event...


  • Kennesaw, Georgia, United States Brad Cooper - State Farm Agent Full time

    Job Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.Key Responsibilities:Establish and maintain strong relationships...


  • Kennesaw, Georgia, United States RemX Full time

    Job OverviewSchedule: Monday to Friday, 9:30 AM - 6:00 PM. Hybrid work model (On-site on Mondays & Tuesdays, Remote on Wednesdays to Fridays).Compensation: $19 per hour. Direct hire opportunity.Key Responsibilities:Handle incoming calls for designated lender partnerships, providing assistance to callers regarding inquiries related to insurance letters or...


  • Kennesaw, Georgia, United States Kyle Brock - State Farm Agent Full time

    Job OverviewCompensation and Benefits:401(k) matching contributionsPerformance-based bonusesComprehensive health insuranceGenerous paid time offParental leave policiesPosition Summary:The State Farm Insurance Agent, represented by Kyle Brock, is looking for a proactive and career-driven individual to become part of their professional team. This role involves...


  • Kennesaw, Georgia, United States Workout Anytime - Greenwood Full time

    Job OverviewWe are seeking a dedicated individual to fill the role of a Front Desk Sales Representative. This position requires availability during evenings and weekends, catering to the needs of our valued members.Opportunity HighlightsComprehensive training and mentorship from seasoned professionals in the fitness industry.Flexible scheduling options...


  • Kennesaw, Georgia, United States Workout Anytime - Greenwood Full time

    Job OverviewWe are seeking a dedicated individual to fill the role of a Front Desk Sales Representative. This position requires availability during evenings and weekends, making it ideal for those who thrive in a dynamic work environment.Why Work With Us?Comprehensive training and mentorship from seasoned professionals in the fitness industry.Flexible...


  • Kennesaw, Georgia, United States Workout Anytime - Greenwood Full time

    Job OverviewWe are seeking a dedicated individual to fill the role of Sales Representative at Workout Anytime - Greenwood. This position requires availability during evenings and weekends, catering to our members' needs.What We ProvideComprehensive training and mentorship from industry professionals.Flexible scheduling options based on client...


  • Kennesaw, Georgia, United States Bartlett Roofing Full time

    About Bartlett RoofingWe are a leading provider of roofing services, dedicated to delivering exceptional results and exceeding customer expectations.Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities,...


  • Kennesaw, Georgia, United States The Lean Way Consulting Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Optical Sales Representative to join our team at The Lean Way Consulting. As an Optical Sales Representative, you will be responsible for assisting patients with frame and lens selection, selling eyewear products, and providing exceptional customer service.Key ResponsibilitiesAssist patients...


  • Kennesaw, Georgia, United States Brad Cooper - State Farm Agent Full time

    Job OverviewBrad Cooper - State Farm Agent is seeking a highly motivated and results-driven professional to join their team as an Insurance Account Representative. This is an excellent opportunity for a sales-oriented individual who is passionate about helping customers achieve their financial goals.Key ResponsibilitiesConduct customer-focused reviews to...


  • Kennesaw, Georgia, United States Banfield Pet Hospital Full time

    About the RoleThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients. This position requires a professional, efficient, and exceptional service at all times, including welcoming...


  • Kennesaw, Georgia, United States Banfield Pet Hospital Full time

    About the RoleThe Client Service Coordinator plays a vital role in driving the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team, and ensuring good communication with associates and clients.Key ResponsibilitiesRecruit new clients by promoting hospital services and routing the flow of clients and pets to...


  • Kennesaw, Georgia, United States Construction Execs Full time

    Job Summary:The Parts Sales Administrator will assist the After Sales and Field Service Team in a wide variety of activities including quotations, order processing, negotiations, delivery of spare parts, and support to our customer base in North and Central America.Key Responsibilities:Manage a large customer base while seeking growth opportunities...


  • Kennesaw, Georgia, United States Kyle Brock - State Farm Agent Full time

    Position OverviewBenefits:401(k) matchingPerformance-based bonusesComprehensive health insuranceGenerous paid time offParental leave policiesAs a State Farm Insurance Agent in Kennesaw, GA, you will play a crucial role in fostering customer relationships within the community while promoting a range of State Farm products, including auto, home, and life...