Patient Service Coordinator
2 weeks ago
ONLY APPLY IF YOU SPEAK SPANISH PLEASE
Responsibilities
- Greets and welcomes visitors and patients in a friendly and professional manner.
- Answers all telephone calls ensuring that all calls are returned, transferred, and/or closed properly.
- Checks all administrative messages (voicemails, emails, etc.) in a timely manner and completes all system tasks as assigned, including replying to email inquiries, distributing electronic faxes and sending information to the referring provider.
- Maintain the confidentiality of all patient medical records and information.
- Performs order entry and scheduling of different procedures into our EMR system.
- Performs patient check-in and check-out procedures including collection of co-pays and balances.
- Other administrative and clerical duties as assigned.
- Previous experience in a medical setting or in a similar role is preferred.
- High school diploma
- Knowledge of medical terminology and administrative processes
- Familiarity with information management programs, Microsoft Office, and other computer programs
- Excellent organizational skills and attention to detail
- Strong interpersonal and verbal communication skills in English AND Spanish is a must.
- General knowledge of HIPAA regulation
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