Treatment Plan Coordinator

1 month ago


Rockville, United States ProSmile Full time
Job DescriptionJob Description

Department: Operations
Reports to: Dental Practice Manager
FLSA Status: Non-Exempt

Smart Arches is seeking to hire a Dental Treatment Coordinator who is customer focused, compassionate dedicated to facilitating solutions to patient’s dental health needs. This Dental Treatment Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive.  We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients.

Smart Arches is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty dental practices in New Jersey, with an expanding footprint in Pennsylvania and Maryland. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients.  

DUTIES & RESPONSIBILITIES:

  • Internalize the role of patient concierge, build trust by demonstrating the attitude of care and service
  • Make welcome calls to all new patients, answer initial questions, set and manage expectations for the first visit
  • Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit
  • Present and explain all treatment plans involving out of pocket costs to patients
  • Continuously assist patients in offering (payment plans including) Care Credit payment options. Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
  • Check patients in and out, schedule and confirm patient appointments, and handle patient paperwork including patient charts, referrals, appointment cards, and welcome packets, etc.
SKILLS & QUALIFICATIONS:
  • Excellent written and oral communication skills
  • Professional and compassionate demeanor
  • Enthusiastic and outgoing personality
  • Willingness to go above and beyond to ensure patient satisfaction
  • Computer competent and ability to work a multi-line phone system
Benefits
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full Time
  • We provide above industry standards for Personal Protective Equipment (PPE)
  • Competitive pay
  • Health & Dental insurance
  • Dental discounts
  • PTO
  • Paid Holidays
  • 401k Retirement
  • Opportunities for growth
  • Continuing education
  • Flexible schedule
  • Training support
  • Fun and collaborative environment

Equal Employment   
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.  
Company Safety  
We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.  

Powered by JazzHR

bc5ZiUJave



  • Rockville, United States Maryland Treatment Centers, Inc. Full time

    Job DescriptionJob DescriptionMaryland Treatment Centers – Rockville, MDAvery Road Treatment Center (ARTC) in Rockville, MD is seeking a full time research assistant. The ideal applicant has at least an undergraduate degree in a scientific field (e.g., psychology) and experience or interest in clinical research on opioid use disorder. The research...


  • Rockville, United States Montgomery County Government Full time

    **Program Overview** The Department of General Services (DGS) is comprised of many and diverse functions sharing a common and critical mission: providing service to Montgomery County departments and offices that enables them to serve the public. Our success is measured by how we help others succeed. The Director’s office provides overall leadership for...


  • Rockville, United States Maryland Treatment Centers, Inc. Full time

    Job DescriptionJob DescriptionGeneral Description: STEER Montgomery County (MC), through its Department of Health and Human Services (DHHS), has partnered with Stop, Triage, Engage, Educate and Rehabilitate (STEER) to work collaboratively with MC’s primary referral sources (Police Department, Emergency Departments, Emergency Medical Services and the...


  • Rockville, United States TLC - The Treatment and Learning Centers Full time

    TLC is seeking a highly motivated and experienced Speech-Language Pathologist to join our dynamic team as the Director of our Outpatient Speech-Language department. The successful candidate will demonstrate excellent administrative skills, effective communication abilities, and a comprehensive understanding of speech-language therapy principles. Previous...


  • Rockville, United States US Health Resources and Services Administration Full time

    **Duties**: Serves as the Director, Office of Planning, Analysis, and Evaluation. Your major duties and responsibilities include: - Direct the operations of an office with approximately 34 staff, including day to day oversight of human resources, budget, performance, and other administrative functions and reporting requirements. - Provides leadership in the...


  • Rockville, United States R2 Info Full time

    kills Expense reconciliation, project management/planning, timekeeping, fellowship program management Social Media, knowledge of the Federal Travel Regulation Meeting minutes/summary reports Executive level support Meeting coordination Outreach Activities Travel planning Data analysisRole and Responsibilities:Provides support for various procurement and...

  • Operations Coordinator

    17 hours ago


    Rockville, United States RJ IT Solutions Inc Full time

    RJIT Solutions is an information technology and bioscience company that specializes in providing innovative solutions in biomedical research and data science. We serve healthcare organizations by leveraging the expertise of our team in science, software engineering, and program/project management. Our commitment to excellence has made us a trusted partner of...

  • Project Designer

    4 weeks ago


    Rockville, United States William H Hunter Recruiting Full time

    Job DescriptionJob DescriptionCompany is looking for an experienced Project Designer to develop layouts for medium and large furniture and interiors. Excellent career opportunity. Responsibilities: Coordinates, organizes and leads design teams for medium to large scale projectsWorks closely with Government Account Managers to provide stellar service to our...

  • Project Coordinator

    54 minutes ago


    Rockville, United States BETAH Associates Full time

    BETAH Associates seek a highly skilled and motivated **Project Coordinator** to assist the Project Manager and the project team in support of a government client. The Project Coordinator will provide internal and client-facing support for task related to workflow tracking and progress for a health communication project. **Essential Duties &...


  • Rockville, United States TLC - The Treatment and Learning Centers, Inc. Full time

    Job DescriptionJob DescriptionThe Katherine Thomas School, a Program of TLC-The Treatment and Learning Centers in Rockville, is recognized in the community as a leading, cutting-edge school that has been serving the community for over 25 years providing educational services to students with special needs. EOEThe school seeks to hire a full-time Early...


  • Rockville, United States TLC - The Treatment and Learning Centers, Inc. Full time

    Job DescriptionJob DescriptionTLC is seeking a highly motivated and experienced Speech-Language Pathologist to join our dynamic team as the Director of our Outpatient Speech-Language department. The successful candidate will demonstrate excellent administrative skills, effective communication abilities, and a comprehensive understanding of speech-language...


  • Rockville, Maryland, United States BAE Systems Full time

    Job Description BAE Systems is currently seeking a junior Shipyard Planning engineer to work in the Intelligence and Security Group in support of a major Department of Defense contract with Strategic Systems Programs (SSP). The successful candidate will have the primary responsibility of working with a BAE senior Shipyard Planning engineer who works directly...


  • Rockville, United States Clear Skies Meadery Full time

    Job DescriptionJob DescriptionClear Skies Meadery a wine tasting and manufacturing facility located in Rockville, Maryland is looking for an events and marketing coordinator to plan and implement events , festivals and farmers markets.  The primary job responsibility of a successful Event Coordinator is to assist in development of  marketing strategy to...


  • Rockville, United States Clear Skies Meadery Full time

    Job Description Job Description Clear Skies Meadery a wine tasting and manufacturing facility located in Rockville, Maryland is looking for an events and marketing coordinator to plan and implement events , festivals and farmers markets. The primary job responsibility of a successful Event Coordinator is to assist in development of marketing strategy to...


  • Rockville, United States USAJobs Full time

    DutiesServes as the Director, Office of Planning, Analysis, and Evaluation.Your major duties and responsibilities include: Direct the operations of an office with approximately 34 staff, including day to day oversight of human resources, budget, performance, and other administrative functions and reporting requirements. Provides leadership in the...


  • Rockville, United States GAP Solutions, Inc. Full time

    functional partners, firm understanding of federal government travel regulations and guidance, understand procedural and administrative resources, summarize data, respond to inquiries concerning projects and deliverables and follow up on action items. **Duties and Responsibilities**: - Coordinate the preparation of a variety of items such as travel...

  • Wellness Coordinator

    3 weeks ago


    Rockville, United States Raphael House Full time

    Job Summary:Implementation, coordination, and supervision of applicable aspects of a comprehensive Health, Wellness andClinical Program which addresses the needs of all Assisted Living Residents inaccordance with Victory Housing, Inc. Policies and Procedures, COMAR 10.07.14and Board of Nursing Regulations and Standards.Oversight includes Providewellness...

  • Therapist

    2 weeks ago


    Rockville, United States The Judge Group Full time

    Judge Healthcare is seeking a Licensed Therapist for one of our biggest clients in Rockville, MD!Type: PermanentHours: Monday-Friday, 8:30 am - 5:00 pmSalary: 60K+ based on experienceOverview: As a member of the team, you will play a crucial role in assessing, planning, developing, coordinating, and providing treatment and counseling services. Your focus...

  • Therapist

    2 weeks ago


    Rockville, United States The Judge Group Full time

    Judge Healthcare is seeking a Licensed Therapist for one of our biggest clients in Rockville, MD!Type: PermanentHours: Monday-Friday, 8:30 am - 5:00 pmSalary: 60K+ based on experienceOverview: As a member of the team, you will play a crucial role in assessing, planning, developing, coordinating, and providing treatment and counseling services. Your focus...

  • Technical Coordinator

    3 weeks ago


    Rockville, Maryland, United States USAJobs Full time

    DutiesUnder the supervision of the Secretary of the Commission, administers the Commission staff paper system including SECY papers, COMSECYs, and Commission COMs; provides experttechnical advice and recommendations to the Secretary in resolving differing Commissioner positions on pending issues and in planning the Commission schedule; and advises and...