Patient Service Coordinator
4 weeks ago
As a Patient Service Coordinator at Rockville Gynecology, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.
Primary Duties:
- Serves as the initial contact person at the medical practice and greets patients in a courteous and professional manner.
- The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
- Performs check in and check out procedures by inputting patient charges and verify demographic and insurance information.
- Coordinates efficient patient flow through the practice.
- Supports organization initiatives related to new technology, clinical programs and improving the patient experience.
Qualifications:
- 6 months – 1 yr. providing high quality customer service required, preferably in a health care setting. Working knowledge of E-Clinical Works EMR system preferred.
- High School Diploma or GED required (One year of relevant education may be substituted for one year of required work experience)
Why Rockville Gynecology?
At Rockville Gynecology, our core values it to practice ELITE:
- Excellence in performance of duties and responsibilities
- Loyalty to the mission and vision of the organization
- Integrity
- Teamwork
- Empowerment
At Rockville Gynecology, our values are very important and essential. We pride ourselves with respect, compassion, service, responsibility, honesty, effective communication, innovation, teamwork and enthusiasm.
About Rockville Gynecology:
From teens to seniors, women of all ages should have access to high-quality medical services under one roof. At Rockville Gynecology in Rockville, Maryland, the compassionate practitioners provide individualized care for all gynecologic needs for women in the Washington D.C. area.
The expert team includes Carolynn Young, MD; Tosha Luchtefeld, MS, FNP-BC; and Kathleen Skillin, PA-C, MMS, in addition to several dedicated medical assistants. Their mission is to work together to provide patient-centric care, where patients receive the health education they need to make informed decisions regarding their health care.
At Rockville Gynecology, patients can receive routine well-woman exams, adolescent care, cancer risk assessments, contraception and family planning, and treatment for gynecologic issues, such as fibroids and endometriosis. The caring team also offers preconception and infertility counseling to help women on their journey to motherhood.
Rockville Gynecology is home to some of the most advanced medical technology on the market. Practitioners can provide non- and minimally invasive in-office treatments with state-of-the-art Cynosure® platforms. Between body contouring with SculpSure®, skin tightening with Pellevé®, and vaginal revitalization with MonaLisa Touch®, women can restore their youthfulness without pain or surgery.
Patients of Rockville Gynecology commend the team’s dedication to overall wellness and improving each patient’s quality of life. The practice provides flexible scheduling throughout the week, even for new patient appointments, and offer late hours on Tuesdays and Thursdays. Rockville Gynecology welcomes new and existing patients to the practice.
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