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Administration Clerk
2 months ago
Job Title: Customer Service I
Location: - Livermore, CA
Duration: - 4 - Month contract with possible extension based on performance
Shift Timing: - 1st shift (8 am- 5 pm)
Summary of Duties and Responsibilities:
Principle Responsibilities
The following reflects management’s definition of essential functions for this job, but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
· Faxes documentation requests to customers
· Assists Inside Sales with Inbound and Outbound customer calls, as needed.
· Promotes use of digital platforms.
· Provides assistance to customers, as needed.
· Responsible for time management, adherence to schedule and attendance.
· Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
Required Qualifications
· Communicate clearly and concisely, both in writing and verbally with others in a professional manner.
· Strong computer skills, and proficiency in navigating multiple websites and platforms.
· Proficient with Microsoft Office programs and smart devices.
· Versatility, flexibility, and willingness to work within constantly changing priorities.
Preferred Qualifications
· High School diploma or equivalent
· Experience in a clinical environment
· Associates Degree
Physical Requirements
· Must be able to work sitting down for extended periods of time.
· Must be able to work with computer and multiple computer screens for extended periods of time.
· No lifting over 10 pounds required without assistance
