Customer Service Representative 1
2 months ago
Salary Range: $18.00 To 20.00 Hourly
Job detailsPay Types: Hourly + Bonus pay
Job Type: Full-timeCounter-Form LLC, a leading regional manufacturer of laminate countertops, is seeking candidates for our Customer Service position.
Counter-Form offers a work environment that is safe, clean, and respectful.
Work schedule: Full-time position with overtime.
Monday thru Friday (No weekends)
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Gain Knowledge of products and our manufacturing process.
· Service new and existing accounts by telephone, fax and email.
· Provide technical product information and pricing to customer
· Computer entry of detailed orders and price quotations.
· Process orders for production
· Build and maintain customer relationships
· Identify and work with Sales Representatives to follow up on potential sales leads.
· Handles issues in the best interest of both customer and company.
· Other duties as assigned.
SKILLS REQUIRED
· Ability to demonstrate a professional, positive attitude
· Strong verbal and written communication skills
· Attention to detail
· Desire to learn
· Ability to multitask
· Exceptional math skills
· Friendly demeanor
EDUCATION AND/OR EXPERIENCE
· Post high school education
· College or technical degree - preferred
· A minimum of 2 years Customer Service experience required, in a manufacturing environment is a plus.
Benefits:
- Bonuses, Paid Time Off & Paid Holidays Off
- 401(k) 2% matching and profit sharing contribution
- Full Benefit Package - Health, Dental, Vision & Life
- Wellness program
- Onsite nurse
- Employee Referral Program
- Paid Breaks
- Casual Dress + Relaxed Work Environment
Equal Opportunity Employer. This employer uses E-Verify.
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