Front Office Administrator

1 month ago

South Bend, United States Asscher Roofing Full time
Job DescriptionJob Description

The Front Office Administrator is responsible for taking the lead in running the company's front office operation, including support for scheduling projects, acquiring permits, and purchasing material and office supplies. This position is responsible for receiving and entering all the calls into our CRM software. This position will require QuickBooks experience. The office administrator will work closely with our corporate accounting department, be responsible for accounts receivable and accounts payable, and work closely with the Service Manager and General Manager to determine company performance weekly. This is a fast-paced position. The Front Office Administrator reports to the Brand General Manager.

This position sets the tone for the day as they are usually one of the first contacts with the field installers and the customers. Positive language and how can we help attitude will set the tone for Asscher Roofing and all who encounter the company.

Office Administration & Bookkeeping Responsibilities include but are not limited to:

● General – Notes, assist with building permits, asset maintenance, and password management when necessary.

● Answer each phone call with a high degree of professionalism. Ask critical questions, then direct them to the appropriate person/division and log each call into our CRM software.

● Screen all customers to determine the quality of the lead and process accordingly.

● Welcome/greet all clients as soon as they arrive and connect them with the appropriate party.

● CRM management.

● Identify opportunities for process improvements.

● Work with General Manager to design and implement new systems.

● Handle the initial applicant procedure and onboarding process, including all required hiring documents and drug screen packets.

● Forward all new hire paperwork to corporate.

● Help with the company auto insurance claim filing and truck assignment if necessary.

● Take notes on complaints about the company or its employees and forward them to the appropriate department head.

● Track and control uniforms and maintain minimum required inventory for new hires.

● Track and help update the Excel spreadsheet of vacation days used and remaining days and create a calendar reflecting employees' days off. Forward all day out and vacation requests to Corporate.

● Handle/Oversee all day-to-day bookkeeping work necessary to keep the books in order and up to date under the direction of the Corporate Entity

● Maintain accounts receivable. Create all invoices daily and ensure that all customers have received their invoices and have paid for services rendered. Maintain financial accounts by taking credit card information and other pertinent information to collect payments. IMS Lowes Management

● Accounts Payable. Assist the Accounting Department in paying vendor bills that accept credit cards. Using Quickbooks.

● Payroll. Gather all Brand employees’ hourly records and sub-contractor invoices for corporate payroll processing.

● Brand credit card charges. Track and enter all receipts into accounting software. Corporate is responsible for reconciling all credit cards and bank statements.

● Purchasing. Assist Brand GM in keeping track that all office-related purchasing doesn’t exceed the budgets set by the corporate entity. Weekly check office supplies and water delivery schedule.

 

 

Customer Service Responsibilities include but are not limited to the following:

 

● Answer phones and take care of all customer’s needs.

● Manage (and create) both digital and complex copy filing systems.

● Data entry of all kinds from time to time.

● Provide customers with high professionalism, integrity, and honesty.

● Check email for Work Orders received from all company customers.

● Complete/send customer reminders/text calls before the scheduled appointment.

● Respond to any overnight messages left and assign them as needed.

● Follow up on all pending and recommended work with customers utilizing the pending work log.

● Complete maintenance agreement scheduling

● Update customer files in CRM as information is received from installations.

● Compare service timecards for accuracy to service schedules and invoices.

● Forward checks and payments to the Brand General Manager

● Adhere to all safety policies and procedures.

● Other duties as assigned.

  • Front Office Administrator

    4 weeks ago

    South Bend, United States Asscher Roofing Full time

    The Front Office Administrator is responsible for taking the lead in running the company's front office operation, including support for scheduling projects, acquiring permits, and purchasing material and office supplies. This position is responsible for receiving and entering all the calls into our CRM software. This position will require QuickBooks...

  • Front Office Coordinator

    2 days ago

    South Bend, United States Active Health & Wellness Center Full time

    **Active Health and Wellness Center is a growing chiropractic office located in South Bend, Indiana, looking to expand our awesome team! We are currently hiring for a front desk position.** **At Active Health, we like our patients to feel at home and that starts with YOU!** - **Responsibilities include but are not limited to**:_ - Maintain a professional...

  • Front Office Manager/administrative Assistant

    2 weeks ago

    South Burlington, United States Timber Lane Pediatrics Full time

    Timber Lane Pediatrics is seeking a Front Office Manager / Administrative Assistant. **Position Overview**: The Front Office Manager/Administrative Assistant is a pivotal role that combines the responsibilities of overseeing the front desk staff and providing comprehensive administrative support to the Medical Office Administrator (MOA). This position...

  • Office Administrator

    3 weeks ago

    South Bend, United States Temple Beth El South Bend IN Full time

    Job Summary: This is an exciting opportunity to manage a busy 1-person office. You must be a self starter with excellent interpersonal skills, a high level of written and verbal communication skills, good judgment, professionalism, and dependablilty. The position is currently 3/4 time (30 hours a week) with benefits. **Requirements**: Prior office...

  • Saturday-Front Office Receptionist

    3 weeks ago

    South Jordan, United States DYNAMIC PSYCHIATRY, PLLC Full time

    Job DescriptionJob DescriptionSaturdays only- Front Office Receptionist We are seeking a highly motivated and organized Front Office Receptionist to join our team. As the first point of contact for clients and visitors, the Front Office Receptionist plays a crucial role in providing exceptional customer service and creating a positive experience for...

  • Front Office Receptionist

    4 weeks ago

    South Bend, United States Walnut Grove Mutual Housing Association, Inc Full time

    **Walnut Grove Mutual Housing Association, Inc is looking for a Front Desk Receptionist to join our team in South Bend, IN.** **The Receptionist will be responsible for providing a pleasant, welcoming, and professional atmosphere to all guests, members and staff.** **Responsibilities**: - Direct visitors to the appropriate person - Answer, screen, and...

  • Office Administrator

    1 month ago

    South Jordan, United States GPS Capital Markets Full time

    Office AdministratorAbout GPS Capital Markets:GPS Capital Markets provides corporate foreign exchange services that help companies manage their foreign currency risks and execute foreign currency transactions. Leveraging a team rich in international banking from the world's largest financial institutions, GPS combines tailored FX solutions with superior...

  • Office Administrator

    3 weeks ago

    South Jordan, United States GPS Capital Markets, LLC Full time

    Office AdministratorAbout GPS Capital Markets:GPS Capital Markets provides corporate foreign exchange services that help companies manage their foreign currency risks and execute foreign currency transactions. Leveraging a team rich in international banking from the world’s largest financial institutions, GPS combines tailored FX solutions with superior...

  • Office Administrator

    1 month ago

    South Jordan, United States GPS Capital Markets, LLC Full time

    Office AdministratorAbout GPS Capital Markets:GPS Capital Markets provides corporate foreign exchange services that help companies manage their foreign currency risks and execute foreign currency transactions. Leveraging a team rich in international banking from the world’s largest financial institutions, GPS combines tailored FX solutions with superior...

  • Office Administrator

    4 weeks ago

    South Jordan, United States GPS Capital Markets, LLC Full time

    Office AdministratorAbout GPS Capital Markets:GPS Capital Markets provides corporate foreign exchange services that help companies manage their foreign currency risks and execute foreign currency transactions. Leveraging a team rich in international banking from the world’s largest financial institutions, GPS combines tailored FX solutions with superior...

  • Office Administrator

    1 month ago

    South Jordan, United States GPS Capital Markets, LLC Full time

    Office AdministratorAbout GPS Capital Markets:GPS Capital Markets provides corporate foreign exchange services that help companies manage their foreign currency risks and execute foreign currency transactions. Leveraging a team rich in international banking from the world’s largest financial institutions, GPS combines tailored FX solutions with superior...

  • Front Desk Administrative Assistant

    2 months ago

    South San Francisco, United States ZS Full time

    **Front Desk Administrative Assistant** CAROUSEL_PARAGRAPH * San Mateo, California; San Mateo, California * United States * Support Services * Operations Support * 8007 ** Share Job** ** Job Description** **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and...

  • Front Desk Administrative Assistant

    3 weeks ago

    South San Francisco, United States ZS Full time

    **Front Desk Administrative Assistant** CAROUSEL_PARAGRAPH * San Mateo, California; San Mateo, California * United States * Support Services * Operations Support * 8007 ** Share Job** ** Job Description** **ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and...

  • Dental Office Manager

    4 weeks ago

    South Bend, United States Michiana Family Dental Full time

    Lead Our Team to Excellence! **Do you thrive in a fast-paced environment and have a passion for exceptional patient care?** **Michiana Family Dental** is seeking a highly organized and motivated individual to lead our dental office as our **Office Manager**. You will play a vital role in ensuring the smooth operation of our practice, fostering a positive...

  • Front Office Supervisor

    1 month ago

    North Bend, United States CEDCO: The Mill Casino Hotel & RV Park Full time

    Let's Be Friends! At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly...

  • Front Office Supervisor

    4 weeks ago

    North Bend, United States CEDCO: The Mill Casino Hotel & RV Park Full time

    Let's Be Friends! At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of the hotel, or the welcoming, fun and friendly...

  • Front Office Supervisor

    1 month ago

    North Bend, United States CEDCO: The Mill Casino Hotel & RV Park Full time

    Job DescriptionJob DescriptionLet's Be Friends!At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of...

  • Front Office Supervisor

    4 weeks ago

    North Bend, United States CEDCO: The Mill Casino Hotel & RV Park Full time

    Job DescriptionJob DescriptionLet's Be Friends!At The Mill Casino, there's nothing better than being around your friends, and that's exactly the atmosphere we want to create here. We want team members to feel like they're welcomed with the unique experiences and growth we can offer. Come be part of the special atmosphere and hospitality of...

  • Lead Front Office Associate

    1 month ago

    South Jordan, United States Center for Diagnostic Imaging Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Lead Front Office Associate, you will...

  • Lead Front Office Associate

    4 weeks ago

    South Jordan, United States Center for Diagnostic Imaging Full time

    RAYUS Radiology, formerly Center for Diagnostic Imaging and Insight Imaging, is looking for a Lead Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Lead Front Office Associate, you will...