Process Manager I

4 weeks ago


Melbourne, United States Hero Facility Services Full time
Job DescriptionJob Description

This position is a Monday to Friday, 9amto 6pm shift.

Roles and responsibilities include but are not limited to the following:

  • · Assist in identifying vendors to fulfill the needs of the customer/client
  • · Plan, communicate and implement with the vendor the resolution to ensure the needs of the customer/client are understood and addressed
  • · Resolve complaints and track process that pertains to the customer/client’s desires
  • · Assist in building and maintaining a strong relationship with the customer/clients

 

Company DescriptionHero Facility Services is a national facility management company committed to supplying companies with top-tier service providers and contractors. We service our clients with integrity and transparency leading us to sustain strong relationships with our clients. We are 100% committed to providing our clients with professional and highly competent contractors to maintain facilities across America. Some of the benefits Hero offers to its employees are: Medical, Dental and Vision benefits, paying 50% of the employee costs, including spouse and family; after 12 months of employment, Hero has a 401K plan, with a current company match of 6%, that is available for employees to participate; paid sick days and holidays and accrued personal time off.Company DescriptionHero Facility Services is a national facility management company committed to supplying companies with top-tier service providers and contractors. We service our clients with integrity and transparency leading us to sustain strong relationships with our clients. We are 100% committed to providing our clients with professional and highly competent contractors to maintain facilities across America. Some of the benefits Hero offers to its employees are: Medical, Dental and Vision benefits, paying 50% of the employee costs, including spouse and family; after 12 months of employment, Hero has a 401K plan, with a current company match of 6%, that is available for employees to participate; paid sick days and holidays and accrued personal time off.

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