Transportation Specialist I

4 weeks ago

Melbourne, United States Worldwide Express Full time

**Transportation Specialist I**

Melbourne, FL, USA Req #13 Friday, January 21, 2022 PURPOSE

To provide expert consultation and personal customer support to a group of key customers as representatives of their specific brand. To interact directly, professionally, and positively with our customers and their representatives through phone, email, and chat communications to ensure customer and client satisfaction.

The CSR represents our client and interfaces with customers in a high-volume call center environment through phone, email, and chat. This role will develop and maintain positive customer relations by providing friendly, expedient, and accurate product/service information and technical support and service throughout each customer transaction. The CSR coordinates with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

Portrays a positive company image on behalf of the client brands and engages in professional and friendly communications with customers, vendors, distribution partners, team members, and others.

Acquires and maintains knowledge of the full client product/service offering and their customer service systems and protocols.

Accurately enters/updates/maintains information in various data and order entry systems to include NetSuite, 8x8, ZenDesk, and others in accordance with clients specifications.

Actively listens to customer needs and inquiries to determine appropriate service actions and makes appropriate recommendations.

Maintains customer satisfaction by providing accurate and timely technical product & service support through telephone, email, fax, and chat communications.

Resolves service and support issues with empathy and professionalism.

De-escalates customer complaints and develops solutions to solve customer issues.

Maintains positive attitude and is cooperative, self-motivated, courtesy, and professional.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Excellent verbal and written communication skills.

Familiar with Microsoft Office application (Word, Excel, Outlook).

Problem-solving skills.

Detail oriented.

Organizational skills.

Time Management.

Customer Focus.

Deductive reasoning.

QUALIFICATIONS:

Minimum of 1 year relevant experience.

High school diploma or equivalent.

PHYSICAL DEMANDS & WORK ENVIRONMENT

Work Environment: Job is typically performed in a general office environment.

**Other details**

* Job Family General

* Pay Type Hourly

  • IT Provisioning Specialist

    1 day ago

    Melbourne, United States Technology Consulting Inc. Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • IT Provisioning Specialist 6021

    4 weeks ago

    Melbourne, United States Technology Consulting, Inc. Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • IT Provisioning Specialist 6405

    1 month ago

    Melbourne, United States TCI Technology Consulting Inc Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • IT Provisioning Specialist 6405

    1 month ago

    Melbourne, United States TCI Technology Consulting Inc Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • IT Provisioning Specialist 6405

    1 week ago

    Melbourne, United States TCI Technology Consulting Inc Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • Cleaning Specialist

    4 weeks ago

    Melbourne, United States Songbird Cleaning Service LLC Full time

    **Job details** **Salary**: $16 - $20 per hour **Job Type**: Part-time (Some Full days required) **Number of hires for this role**: 2 **Full Job Description** We are a QUALITY FOCUSED cleaning company looking for Team Leads & Cleaning Specialists. We are a fun, upbeat team that loves to do a great job & make people happy. Growth potential for the right...

  • Clinical Specialist

    23 hours ago

    Melbourne, United States The Royal Melbourne Hospital Full time

    p {margin:0;} Clinical Specialist - OCD and Anxiety Ongoing part-time role | 6 days per fortnight  Based in Parkville| Grade 4 OT, SW, Psych, Grade 5 RPN Excellent opportunity for a senior clinician with operational and service development skills Your new team Orygen Specialist Programs (OSP), a program of the Royal Melbourne Hospital,...

  • Learning Specialist Teaching and Learning

    2 days ago

    Melbourne, United States Schools (Government) Full time

    Role Learning Specialists will be highly skilled classroom practitioners who continue to spend the majority of their time in the classroom delivering high-quality teaching and learning and have a range of responsibilities related to their expertise, including teaching demonstration lessons, observing and providing feedback to other teachers and...

  • Marketing Specialist

    3 weeks ago

    Melbourne, United States Orion180 Full time

    Orion180 is a people-focused and technology-driven insurance brand that leverages proprietary technology and real-time data to streamline insurance underwriting and solution offerings. We empower independent insurance agents to deliver superior insurance solutions and ensure an exceptional customer experience. Orion180’s vision is to be the premier...

  • Marketing Specialist

    3 weeks ago

    Melbourne, United States Orion180 Full time

    Job DescriptionJob DescriptionOrion180 is a people-focused and technology-driven insurance brand that leverages proprietary technology and real-time data to streamline insurance underwriting and solution offerings. We empower independent insurance agents to deliver superior insurance solutions and ensure an exceptional customer experience.Orion180’s vision...

  • KPMG Careers

    23 hours ago

    Melbourne, United States KPMG US Full time

    Job Description: The KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we don’t anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one...

  • IT Provisioning Specialist 6021

    4 weeks ago

    Melbourne, FL, United States Technology Consulting, Inc. Full time

    TCI has an immediate need for a IT Provisioning Specialist in Melbourne, FL. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the probability of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability...

  • Learning Specialist Range 3

    2 days ago

    Melbourne, United States Schools (Government) Full time

    Role VET and School RTO Learning Specialist: The role of the VET Learning Specialist is to support the planning, delivery, and assessment methods of internal VET programs for students within the Senior and Middle School. In addition, the VET Learning Specialist will assist in overseeing our RTO (Registered Training Organisation) requirements,...

  • Learning Specialist

    2 days ago

    Melbourne, United States Schools (Government) Full time

    Role Learning Specialists will be highly skilled classroom practitioners who continue to spend the majority of their time in the classroom delivering high-quality teaching and learning and have a range of responsibilities related to their expertise, including teaching demonstration lessons, observing and providing feedback to other teachers and...

  • Specialist, Network Planning Engineer

    7 days ago

    Melbourne, United States L3Harris Technologies Full time

    Job Title: Specialist, Network Planning Engineer (IP Network Engineer) Job Code: 10429 Job Location: Melbourne, FL Job Description : L3Harris is seeking a motivated individual looking for an exciting opportunity to join the team as a Network Engineer to support innovative network solutions. The selected candidate will be working on multiple...

  • Specialist, Network Planning Engineer

    2 days ago

    Melbourne, United States L3Harris Full time

    Job Title: Specialist, Network Planning Engineer (IP Network Engineer) Job Code: 10429 Job Location: Melbourne, FL Job Description : L3Harris is seeking a motivated individual looking for an exciting opportunity to join the team as a Network Engineer to support innovative network solutions. The selected candidate will be working on multiple programs and...

  • Learning Specialist

    2 days ago

    Melbourne, United States Schools (Government) Full time

    Role Learning Specialists will be highly skilled classroom practitioners who continue to spend the majority of their time in the classroom delivering high-quality teaching and learning and have a range of responsibilities related to their expertise, including teaching demonstration lessons, observing and providing feedback to other teachers and...

  • Marketing Operations Specialist

    3 weeks ago

    Melbourne, United States Orion180 Full time

    Job DescriptionJob DescriptionOrion180 is a people-focused and technology-driven insurance brand that leverages proprietary technology and real-time data to streamline insurance underwriting and solution offerings. We empower independent insurance agents to deliver superior insurance solutions and ensure an exceptional customer experience.Orion180’s vision...

  • Marketing Events Specialist

    3 weeks ago

    Melbourne, United States Bath Fitter Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic, energetic, outgoing individuals to join our company as events and marketing representatives. We want people who love talking to people and have fun doing it. Training on the features and benefits of our company and products will be provided.The ideal candidate will:* Be able to comfortably...

  • Marketing Events Specialist

    7 days ago

    Melbourne, United States Bath Fitter Full time

    Job Description Job Description We are looking for enthusiastic, energetic, outgoing individuals to join our company as events and marketing representatives. We want people who love talking to people and have fun doing it. Training on the features and benefits of our company and products will be provided. The ideal candidate will: Be able to comfortably...