Front Desk Agent

1 month ago

Mesa, United States Saguaro Lake Guest Ranch Full time
Job DescriptionJob Description

Charming Historical Guest Ranch is seeking a positive and energetic new team member

Guest Services / Administrative Assistant

Apply for a great opportunity to work at the scenic Saguaro Lake Guest Ranch in the Tonto National Forest. Our staff is friendly, highly team-oriented, and committed to providing warm Southwestern hospitality to guests from all over the country and the world. This multifaceted position is crucial to our guest experience, as you will represent the Ranch on the front lines via phone, email, and for lodging/recreation activity check-ins. Competitive hourly wages and full benefits are offered. The position is full-time, with evening shift, and weekend availability required.

Duties:

  • Greet and assist guests & walk-in visitors

  • Take reservations for lodging/dining/activities and input into online booking systems

  • Process guest registration and explain ranch property/services as part of check-in procedure

  • Handle multi-line phone system and email communications

  • Create reservations for recreation guests for kayaking, paddle boarding, and tubing

  • Perform various administrative tasks to maintain daily office operations

Qualities / Skills Required:

  • Strong positive attitude and passion for customer service

  • Personable, professional, and friendly demeanor

  • Ability to multi-task and have great attention to detail

  • TEAM PLAYER

  • Strong written and verbal communication skills

  • Able to come up with creative solutions to problems that may arise in a fast paced work environment

  • Proficient with Google Docs & Gmail

  • Willing to learn our reservation/POS systems, such as CloudBeds, Peek, and Square

  • Must have reliable transportation, as the Ranch is in a somewhat remote location

Preferred: Experience in Office Administration, Hospitality, and/or Restaurants/Events

Company DescriptionWe are a historic guest ranch built in 1930 with a long tradition in showing guests from all over the world a little of the Old West. Sitting on the banks of the Salt River and in the shadows of the Goldfield Mountains, the ranch is located just 40 minutes northeast of Phoenix in the Tonto National Forest. The ranch has been owned by the same family for nearly 75 years.

Our 20 cabins have a rustic charm, each with their own bathrooms and yet purposefully lacking televisions or phones. Our main lodge is stunning with a four-sided fireplace in the living room and a real Saguaro cactus skeleton in the center of our dining room where we serve delicious meals made from scratch. Guests take part in a number of activities including horseback riding, hiking, kayaking, swimming in the pool, relaxing on their porch, or playing any number of games on the lawn.

We are a small Bed & Breakfast guest lodge along the lower Salt River with a distinct southwestern atmosphere. Along with our bed and breakfast guests, we also welcome corporate meetings, schools, weddings, and private family groups where we can serve all meals during their stay. With 20 guest cabins, we can accommodate up to about 60 guests depending on the dynamics of the group.

We offer horseback riding from Oct to May each year. To beat the heat, we offer kayaking, paddle boarding, and tubing in the summer months on the Lower Salt River, and kayaking on Saguaro Lake in the fall / winter and early spring. We encourage all of our employees to enjoy these experiences on their time off and offer employee discounts to do so. Just some of the perks of working at this lovely hidden gem in Mesa, AZ. The Ranch is a truly special place and we are looking for a special person to fill this positionCompany DescriptionWe are a historic guest ranch built in 1930 with a long tradition in showing guests from all over the world a little of the Old West. Sitting on the banks of the Salt River and in the shadows of the Goldfield Mountains, the ranch is located just 40 minutes northeast of Phoenix in the Tonto National Forest. The ranch has been owned by the same family for nearly 75 years.\r
\r
Our 20 cabins have a rustic charm, each with their own bathrooms and yet purposefully lacking televisions or phones. Our main lodge is stunning with a four-sided fireplace in the living room and a real Saguaro cactus skeleton in the center of our dining room where we serve delicious meals made from scratch. Guests take part in a number of activities including horseback riding, hiking, kayaking, swimming in the pool, relaxing on their porch, or playing any number of games on the lawn.\r
\r
We are a small Bed & Breakfast guest lodge along the lower Salt River with a distinct southwestern atmosphere. Along with our bed and breakfast guests, we also welcome corporate meetings, schools, weddings, and private family groups where we can serve all meals during their stay. With 20 guest cabins, we can accommodate up to about 60 guests depending on the dynamics of the group.\r
\r
We offer horseback riding from Oct to May each year. To beat the heat, we offer kayaking, paddle boarding, and tubing in the summer months on the Lower Salt River, and kayaking on Saguaro Lake in the fall / winter and early spring. We encourage all of our employees to enjoy these experiences on their time off and offer employee discounts to do so. Just some of the perks of working at this lovely hidden gem in Mesa, AZ. The Ranch is a truly special place and we are looking for a special person to fill this position

  • Front Desk Agent

    1 week ago

    Costa Mesa, California, United States Wincomehospitality Full time

    ** Front Desk Agent** ** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA** Posted January 4, 2022 ** Front Desk Agent** The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat...

  • Front Desk Agent

    2 weeks ago

    Mesa, United States Holiday Inn Full time

    **Responsibilities of a Front Desk Agent**: - Anticipates and responds to guests in a friendly and positive manner. - Responsible for providing the highest level of service. - Process check-ins and check-outs, verify billing, create reservations, and process special requests. - Assists guests by having knowledge of hotel property, local attractions, and...

  • Front Desk Agent

    4 weeks ago

    Costa Mesa, United States Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel Full time

    The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.Job Requirements Checking guests in and out of the hotel in an efficient, courteous and professional...

  • Front Desk Agent

    3 weeks ago

    Costa Mesa, United States Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel Full time

    The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.Job Requirements Checking guests in and out of the hotel in an efficient, courteous and professional...

  • Front Desk Agent

    4 weeks ago

    Costa Mesa, California, United States Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel Full time

    The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.Job RequirementsChecking guests in and out of the hotel in an efficient, courteous and professional...

  • Front Desk Agent

    1 week ago

    Costa Mesa, United States Hampton Inn Costa MesaNewport Beach Full time

    A Front Desk Agent is responsible for greeting and registering guests and checking them out of the hotel. This is part of the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the...

  • Front Desk Receptionist

    6 days ago

    Mesa, United States The Azure Hotel Full time

    ** SMALL INDEPENDENT HOTEL ONLY 48 ROOMS** We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for...

  • Front Desk Agent

    1 month ago

    Mesa, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    4 weeks ago

    Mesa, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    7 days ago

    Costa Mesa, United States Hampton Inn Costa MesaNewport Beach Full time

    Job DescriptionJob DescriptionA Front Desk Agent is responsible for greeting and registering guests and checking them out of the hotel. This is part of the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Agent, you would be responsible for greeting and registering guests and...

  • Front Desk Agent

    4 weeks ago

    Mesa, United States Hyatt Place Mesa Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent

    1 week ago

    Mesa, United States Courtyard Phoenix Mesa Gateway Airport Full time

    Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...

  • Front Desk Receptionist

    1 week ago

    Costa Mesa, California, United States Tranquilthaimassage Full time

    **Front Desk Receptionist** Tranquil Thai Massage, Paularino Avenue, Costa Mesa, CA, USA **Requirements:** Must be outgoing, enthusiastic, happy and positive-minded Enjoy making customers happy with excitement and enthusiasm Time manage well in a fast-paced work environment Go-getter, able to organize, prioritize and complete tasks. Available day or evening...

  • Front Desk Receptionist

    2 months ago

    Costa Mesa, United States Tranquilthaimassage Full time

    **Front Desk Receptionist** Tranquil Thai Massage, Paularino Avenue, Costa Mesa, CA, USA **Requirements:** * Must be outgoing, enthusiastic, happy and positive-minded! * Enjoy making customers happy with excitement and enthusiasm * Time manage well in a fast-paced work environment * Go-getter, able to organize, prioritize and complete tasks. * Available day...

  • Front Desk Agent

    1 month ago

    Mesa, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Front Desk Agent

    4 weeks ago

    Mesa, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Front Desk Supervisor

    1 month ago

    Costa Mesa, United States Wincomehospitality Full time

    ** Front Desk Supervisor** ** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA** Posted March 2, 2022 ** Front Desk Supervisor** **Job Overview:** The ideal Front Office Supervisor candidate should have 1-2 years previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are...

  • Front Desk Supervisor

    4 weeks ago

    Costa Mesa, United States Wincomehospitality Full time

    ** Front Desk Supervisor** ** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA** Posted March 2, 2022 ** Front Desk Supervisor** **Job Overview:** The ideal Front Office Supervisor candidate should have 1-2 years previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are...

  • Hotel Front Desk Clerk

    2 months ago

    Mesa, United States La Quinta Inn & Suites , Mesa West Full time

    Description We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...

  • Front Desk Agent

    4 weeks ago

    Costa Mesa, United States Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel Full time

    **_Ranked #1 Best Costa Mesa Hotel by both Tripadvisor and the U.S. News & World Report, Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel offers a boutique luxury hotel experience in the heart of Southern California, Costa Mesa's only AAA Four Diamond hotel._**: **Job Requirements** - Checking guests in and out of the hotel in an efficient, courteous...