Healthcare CSR Call Center Reps

2 weeks ago

Fort Worth, United States CornerStone Staffing Full time
Job DescriptionJob Description

CornerStone Staffing is on the hunt for over 20 Healthcare Customer Support Reps in Fort Worth, TX. If you’re used to handling a lot of inbound calls, scheduling refills, and updating patients, we want to hear from you

You’ll be joining one of the largest independent specialty pharmacies, focusing on rare diseases and cancer medications.

 

 Don’t miss out—APPLY TODAY

Location: Fort Worth, TX or Cary, NC 100% On-Site
Pay: $20.40/HR
Schedule: Monday – Friday with shifts available between 8am - 8pm EST, plus some flexibility for OT and weekends
Training: 8AM - 5PM for 4 weeks; after training, you’ll get your regular work schedule

What You’ll Be Doing:

  • Handling inbound and outbound calls related to pharmacy needs, like scheduling medication deliveries and addressing customer inquiries.

  • Keeping our workflow smooth by managing calls related to general prescription statuses and financial info.

  • Directing calls to the right team members to ensure issues are resolved quickly and customers are satisfied.

  • Updating records with progress notes so everyone in the workflow is on the same page.

  • Using our management information system to provide information about refills, prescription statuses, insurance details, and invoices.

What We’re Looking For:

  • High School Diploma or GED (Associate degree preferred)

  • Customer service experience in a call center (retail experience doesn’t quite fit the bill)

  • Familiarity with management information systems

  • Proficiency in Microsoft Office

  • Strong verbal and written communication skills

  • Professional phone demeanor

  • Great attention to detail

  • Medical office experience or knowledge of medical terminology is a plus

  • Willingness to take a typing and customer service test

Ready to dive in? Apply now and join our dedicated team

 

 

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Addison office

 

#zip

Company DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.

CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunityCompany DescriptionCornerStone Staffing has been servicing the Dallas-Fort Worth metroplex since 1991. We are committed to supporting our community through our core values of compassion, integrity, self discipline, and faith.\r
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CornerStone currently has 11 offices across the Metroplex to serve your needs. If you are a job seeker looking for short-term supplemental income or a full-time position that will launch a new career, we can assist you in finding the right opportunity

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