Healthcare Call Center Rep
2 weeks ago
Do you have healthcare call center experience?
Are you driven to provide the best experience possible to patients and colleagues?
APPLY NOW for the opportunity to work with a nation leading specialty pharmacy company
Job ID: 146966
Job Title: Healthcare Call Center Rep
Location: Fort Worth, TX 76177 (Hybrid)
Pay: $22
Schedule: Monday Friday, 8am 5pm (Training 100% onsite for 2+ weeks)
Job Description:
- Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions
- Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
- Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems
- Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required
- Normally receives general instructions on routine work, detailed instructions on new assignments
Previous Experience/Requirements
- 2+ years in call center environment
- Strong critical thinking skills, Time Management
- Collaboration and open communication in team environment with conflict resolution
- Work flexibility, Attention to detail, Strong technical skills
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