Healthcare Call Center Rep

2 weeks ago


Fort Worth, United States CornerStone Staffing Full time

Do you have healthcare call center experience? 

Are you driven to provide the best experience possible to patients and colleagues?


APPLY NOW for the opportunity to work with a nation leading specialty pharmacy company

 

Job ID: 146966


Job Title: Healthcare Call Center Rep


Location: Fort Worth, TX 76177 (Hybrid)


Pay: $22


Schedule: Monday Friday, 8am 5pm (Training 100% onsite for 2+ weeks)


Job Description:

  • Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions
  • Determines status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc.
  • Maintains records of returns, schedule changes, product enhancements or changes, product pricing & resolves return credit problems
  • Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required
  • Normally receives general instructions on routine work, detailed instructions on new assignments
     

Previous Experience/Requirements

  • 2+ years in call center environment
  • Strong critical thinking skills, Time Management
  • Collaboration and open communication in team environment with conflict resolution
  • Work flexibility, Attention to detail, Strong technical skills
     



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