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Administrative Customer Service

2 months ago

Waco, United States Overall RecognitionHerff Jones Full time
Job DescriptionJob Description

We are seeking an Administrative Customer Service to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionFamily owned business with great atmosphere. We have a unique opportunity to serve graduates and families celebrating a once in a lifetime eventCompany DescriptionFamily owned business with great atmosphere. We have a unique opportunity to serve graduates and families celebrating a once in a lifetime event