Communications Associate

Do you have experience communicating and marketing for targeted audiences? Are you looking to join a team that thinks outside the box?

Ripple Effect is looking for a motivated, detail-oriented, and responsive Communications Associate with 2 years of experience and excellent writing skills to join our communications and outreach team Full-Time, Reduced (32-34 hours per week). As a communications associate, you will lead our efforts to deliver consistent, effective, and innovative marketing and communication outcomes for federal agencies—with a focus on the real estate and public buildings.

If this position sounds of interest, there’s a place for you here at Ripple Effect We are a diverse, progressive, and engaging work environment. We offer a multitude of incentives and flexible work options that work for you and your lifestyle.

You may have noticed we have two postings for this role: Full-Time and 32-Hour/Week. Wondering why? We want to be responsive to the needs of the candidates who apply, and understand flexibility is sometimes needed. However, please know we are currently planning to only fill one role. Check out the requirements for the Full-Time position on our Careers page if you feel that may be a better fit for you. Feel free to apply to both if you are not sure

General Information

• Job Code: PRO-CM-02
• Location: Fully-Remote - with required work during Eastern Standard Time Zone standard business hours
• Employee Type: Non-Exempt, Full-Time, Reduced
  (Ask our recruiters about flexible work arrangements)
• Telework: Fully Remote
• Clearance: NACI
• Number of Openings: 1
• Salary Range: $27.89 to $32.07 per hour (how we pay and promote)

Responsibilities

• Works closely with subject matter experts within government agencies to fulfill timely and thoughtful planning, implementation and execution tasks across multiple channels and formats, including but not limited to newsletters, social media, help desk, website, and video scripts.
• Participates in program activities and provides recommendations to achieve program objectives. 
• Uses customer management system to manage our electronic communications and support change management efforts to transition to new tool.
• Actively updates partners and contributors on the progress of all active work.
• Provides meeting support to program by drafting agendas, calendaring, organizing documents, capturing minutes, preparing summaries and tracking progress of action items.
• Proactively participates in online application development activities, including reviews, testing, and iteration.
• Develops standard operating procedures to effectively guide coordination across multiple internal partners.
• Conducts communications and marketing planning tasks by recommending channels, scheduling (dates, duration, etc.) and content, design, and formatting; identifying, analyzing, and managing target audience, customers, and/or leads; and considering prior lessons learned and risk assessment and mitigation options as needed.
• Drafts written content and gathers visual imagery for a range of communications materials, including but not limited to social media posts, emails and newsletters, help desk responses, and websites; all writing complies with agency communications style guidelines and specific requirements by channel, audience, and task.
• Drives communications products through the content production lifecycle from drafting, obtaining and responding to feedback, finalizing, and releasing.
• Performs other job-related duties as assigned.

Requirements

Minimum Education and Experience

• Bachelor's degree in communications, marketing, or related and comparable field of study.
• Minimum of 2 years of relevant experience involving writing, communications and/or marketing

Basic Requirements

• Excellent writing skills and the ability to tailor format, voice, and style to meet specific needs of the program as well as the channel and target audience.
• Excellent verbal and written communication skills for face-to-face interactions with clients, co-workers, and program partners.
• Ability to learn and navigate web-based system such as SharePoint, Teams and other electronic business systems. 
• Strong attention to detail, with ability to proof text for grammatical and spelling accuracy.
• Experience using writing and branding style guides.
• Experience communicating with at least 2 types of communications channels (internal and/or external).
• Ability to quickly identify and understand communication directives, goals, needs, and other requirements.
• Advanced skills with Microsoft Excel, PowerPoint, Word and Outlook.
• Proactive approach to sharing ideas and feedback with peers, supervisors and leadership.
• Excellent organizational and time management skills.
• Ability to prioritize among multiple tasks in a fast-paced, deadline-driven environment. 
• Ability to work within the eastern time zone standard business hours.
• Must be able to successfully pass a National Agency Check with Inquiries (NACI) background investigation and FBI background and history check.
• Interest in supporting a priority initiative in real estate and public buildings.

To be successful at Ripple Effect, you must be able to pay attention to details, clearly communicate, work independently, and have an eagerness to learn. Learn more about what makes Ripple so great check out our capabilities.

Skills That Set You Apart

• Experience using customer management systems (e.g., Salesforce)
• Experience with partner outreach
• Previously passed National Agency Check with Inquiries (NACI) background investigation and FBI background and history check

If you don’t have all of the skills above, don’t be discouraged—no resume paints a complete picture of a person. There’s a good chance you’re more wonderful than you think, so please apply

About Ripple Effect

Ripple Effect is an award-winning women-owned small business providing professional consulting and exceptional talent for federal, private, and non-profit clients. We deliver multi-disciplinary solutions across Communications & Outreach, Research & Evaluation, Program Management & Policy, Digital Transformation, and Technical & Scientific Support solutions with a focus on science, research, and healthcare domains.

Hiring Process | Life at Ripple | DEIA

Benefits

Ripple Effect rewards our employees for their contributions to our mission in many ways, from competitive pay and exceptional benefits to a range of work/life programs based on your employment classification and personalized preferences.

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Ripple Effect is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, political affiliation, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation during the hiring process, please let us know by contacting our HR department at HR@rippleeffect.com or your recruiter. Eligibility for employment will be verified using E-verify.