Medical Records Specialist
2 weeks ago
Job Title: Medical Records Specialist
Reports To: Manager of Order Fulfillment
Job Overview: The Medical Records Specialist calls on our patient’s doctors’ offices to collect documents and information missing from patient files: Rx/prescriptions, medical notes, signatures, etc.
Responsibilities
· Acquire requested documents, including and beyond, high-volume calling to doctors’ offices, calling patients with updates, and working with patients to collect required documentation from their doctor.
· Make 100+ outgoing calls per day
· Perform advanced administrative, data entry, and document chasing duties
· Supply productivity reports, regularly
· Partner with team members for support on related accounts.
· Work with e-prescribe and CRM platforms, such as Brightree, Salesforce, etc.
Skills Needed
Our ideal candidate has basic knowledge of medical terminology, an energetic, optimistic demeanor, and a “can do/will do” attitude
· Experience in chasing medical documentation and high-volume call activity
· Excellent telephone etiquette
· Urgency, patience, professionalism, and empathy in dealing with elderly patients, busy medical professionals, and staff, etc.
· Willingness to build relationships with medical offices, and patients over the phone
· Excellent verbal/written communication skills
· Computer skills. Especially, Microsoft office
· Accurate data entry and attention to detail
· Dependable, reliable, and consistent
· Database experience preferred
· Ability to work independently with little supervision
Education
· High School/Medical vocational/technical school graduates preferred
· Experience level: medical office and/or durable medical equipment sales processing preferred
Benefits
· Paid time off and holidays
· 8-hour shifts: Monday-Friday
· Pay Range: 17.00-19.00 per hour
Company DescriptionAt Quest Health Solutions our patient's best interest is our #1 concern. We are committed to changing the way patient care is delivered by serving as a one stop shop for all Continuous Glucose Monitoring (CGM) needs. As one of the leading suppliers of Continuous Glucose Monitors, we take pride in providing the tools, supplies, services, and knowledge to help patients and healthcare professionals better manage diabetes.Company DescriptionAt Quest Health Solutions our patient's best interest is our #1 concern. We are committed to changing the way patient care is delivered by serving as a one stop shop for all Continuous Glucose Monitoring (CGM) needs. As one of the leading suppliers of Continuous Glucose Monitors, we take pride in providing the tools, supplies, services, and knowledge to help patients and healthcare professionals better manage diabetes.-
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