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General Manager

5 months ago

Wheaton, United States Extract Juicery Full time
Job DescriptionJob Description

Objectives and Expectations:

  • The General Manager is responsible for the overall success of the restaurant’s financials, environment, employees, shift leaders and customers.

  • Oversee the successful operations of the restaurant in all capacities.

  • Uphold and enforce all company policies and procedures.

Financial Management:

  • Budget with owner.

  • Responsible for creating and winning the company’s monthly and quarterly sales and profitability goals.

  • Research, pursue and delegate revenue generating opportunities for the restaurant (special events, demo's, etc.) Oversee restaurant’s cash overages and shortages.

  • Approve all payroll reports prior to submitting to Payroll.

  • Prepare and execute banking (deposits, making change, etc.)

  • Conduct inventory and cash control procedures.

  • Cash management; petty cash management.

  • Responsible for Daily Sales Reports.

  • Prepare and communicate weekly operational reports.

  • Oversee any staff bonus distributions.

Staff Management & Development (HR):

  • Supervise all staff employees.

  • Employee hiring and dismissal as needed.

  • Complete and process all employee write ups and disciplinary action.

  • Maintain employee files and proper documentation in partnership.

  • Manage all scheduling ensuring the restaurant is staffed appropriately in order to be successful.

  • Oversee training of all new staff members.

  • Prepare and lead educational and inspiring staff meetings.

  • Prepare and communicate employee performance reviews.

  • Maintain updated training materials and literature in the restaurant.

  • Report any work-related injuries.

  • Oversee all new hires and the successful completion of their paperwork.

Restaurant Operations:

  • Communicate consistently with operating partners.

  • Upgrade and maintain the restaurant’s structures and systems.

  • Train and maintain staff in company culture.

  • Handle any and all emergencies in a timely and professional manner.

  • Resolve complaints of staff, service, food and overall customer experience.

  • Oversee restaurant product demos.

  • Oversee the restaurant inventory.

  • Adjust and meet pars for food.

  • Ensure proper safety training in the restaurant.

  • Monitor and maintain quality of food and beverage.

  • Monitor and maintain quality of service, facility atmosphere and employee appearance.

  • Oversee all order and fulfillment of supplies.

  • Oversee all repairs and maintenance.

  • Be responsible for email and all company communications.

  • Know and track the daily and monthly labor percentage.

  • Oversee shift changes.

  • Oversee and ensure the restaurant is safe for employees and customers at all times.

  • Maintain all Department of Health regulations and requirements.

  • Oversee food ordering with Kitchen Manager.

  • Follow and uphold all company policies per employment handbook.

Characteristics:

  • A commitment to exceptional customer service.

  • Proven track record of superior customer service and interaction skills.

  • Ability to lead and support a team spirit of working as a group toward a common goal.

  • Ability to move quickly and efficiently in a fast-paced environment.

  • Ability to multi-task while remaining composed and professional.

Experience Requirements:

  • ServSafe Food Handler Certificate is required.

  • Must have a clean driving record.

  • Reports to owner.

Benefit Conditions:

  • Waiting period may apply

  • Only full-time employees eligible

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused

  • Aggressive -- competitive and growth-oriented

  • Team-oriented -- cooperative and collaborative

Administrative Duties:

  • Setting and meeting goals for service, operations, and financial results

  • Maintaining excellent customer service standards

  • Maintaining property and equipment

  • Inspecting and adhering to safety and sanitation guidelines

  • Performing front-line customer service

 

Company DescriptionExtract Juicery is a new all-organic, cold-pressed juice bar in the heart of downtown Wheaton. We are looking for hard-working, motivated individuals to join our team. There will be many opportunities to advance your career in this growing brand. We are looking for both full-time and part-timeCompany DescriptionExtract Juicery is a new all-organic, cold-pressed juice bar in the heart of downtown Wheaton. We are looking for hard-working, motivated individuals to join our team. There will be many opportunities to advance your career in this growing brand. We are looking for both full-time and part-time