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General Manager
5 months ago
Objectives and Expectations:
The General Manager is responsible for the overall success of the restaurant’s financials, environment, employees, shift leaders and customers.
Oversee the successful operations of the restaurant in all capacities.
Uphold and enforce all company policies and procedures.
Financial Management:
Budget with owner.
Responsible for creating and winning the company’s monthly and quarterly sales and profitability goals.
Research, pursue and delegate revenue generating opportunities for the restaurant (special events, demo's, etc.) Oversee restaurant’s cash overages and shortages.
Approve all payroll reports prior to submitting to Payroll.
Prepare and execute banking (deposits, making change, etc.)
Conduct inventory and cash control procedures.
Cash management; petty cash management.
Responsible for Daily Sales Reports.
Prepare and communicate weekly operational reports.
Oversee any staff bonus distributions.
Staff Management & Development (HR):
Supervise all staff employees.
Employee hiring and dismissal as needed.
Complete and process all employee write ups and disciplinary action.
Maintain employee files and proper documentation in partnership.
Manage all scheduling ensuring the restaurant is staffed appropriately in order to be successful.
Oversee training of all new staff members.
Prepare and lead educational and inspiring staff meetings.
Prepare and communicate employee performance reviews.
Maintain updated training materials and literature in the restaurant.
Report any work-related injuries.
Oversee all new hires and the successful completion of their paperwork.
Restaurant Operations:
Communicate consistently with operating partners.
Upgrade and maintain the restaurant’s structures and systems.
Train and maintain staff in company culture.
Handle any and all emergencies in a timely and professional manner.
Resolve complaints of staff, service, food and overall customer experience.
Oversee restaurant product demos.
Oversee the restaurant inventory.
Adjust and meet pars for food.
Ensure proper safety training in the restaurant.
Monitor and maintain quality of food and beverage.
Monitor and maintain quality of service, facility atmosphere and employee appearance.
Oversee all order and fulfillment of supplies.
Oversee all repairs and maintenance.
Be responsible for email and all company communications.
Know and track the daily and monthly labor percentage.
Oversee shift changes.
Oversee and ensure the restaurant is safe for employees and customers at all times.
Maintain all Department of Health regulations and requirements.
Oversee food ordering with Kitchen Manager.
Follow and uphold all company policies per employment handbook.
Characteristics:
A commitment to exceptional customer service.
Proven track record of superior customer service and interaction skills.
Ability to lead and support a team spirit of working as a group toward a common goal.
Ability to move quickly and efficiently in a fast-paced environment.
Ability to multi-task while remaining composed and professional.
Experience Requirements:
ServSafe Food Handler Certificate is required.
Must have a clean driving record.
Reports to owner.
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
This Company Describes Its Culture as:
Detail-oriented -- quality and precision-focused
Aggressive -- competitive and growth-oriented
Team-oriented -- cooperative and collaborative
Administrative Duties:
Setting and meeting goals for service, operations, and financial results
Maintaining excellent customer service standards
Maintaining property and equipment
Inspecting and adhering to safety and sanitation guidelines
Performing front-line customer service
Company DescriptionExtract Juicery is a new all-organic, cold-pressed juice bar in the heart of downtown Wheaton. We are looking for hard-working, motivated individuals to join our team. There will be many opportunities to advance your career in this growing brand. We are looking for both full-time and part-timeCompany DescriptionExtract Juicery is a new all-organic, cold-pressed juice bar in the heart of downtown Wheaton. We are looking for hard-working, motivated individuals to join our team. There will be many opportunities to advance your career in this growing brand. We are looking for both full-time and part-time