Current jobs related to Customer Care Manager - Wheaton, Illinois - BrightStar Care of Central DuPage-Wheaton

  • Customer Care Manager

    3 weeks ago

    Wheaton, Illinois, United States BrightStar Care of Central DuPage-Wheaton Full time

    Job OverviewWe are seeking a highly skilled Customer Care Manager to join our team at BrightStar Care of Central DuPage-Wheaton. As a key member of our staff, you will be responsible for managing customer care procedures, serving as a point of contact for client relations, and ensuring the highest level of service delivery.Key ResponsibilitiesCustomer/Client...

  • Customer Care Specialist

    2 months ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    About Seasonal Home Care Seasonal Home Care is a window and gutter cleaning company serving residential customers throughout Chicagoland. Job Overview We are seeking outgoing, positive, and motivated individuals to join our team as Customer Care Specialists. You will be responsible for contacting our existing customer base to schedule their annual window...

  • Home Health Care Manager

    1 month ago

    Wheaton, Illinois, United States Inspired Home Care Full time

    Job Summary:The Clinical Manager will oversee all patient/client care services and personnel, ensuring quality of patient/client care in the home. The Clinical Manager will coordinate care with the interdisciplinary team, patient/client, family, and referring agency.Key Responsibilities:Coordinates patient/client careCoordinates and integrates care provided...

  • Customer Service Ambassador

    4 weeks ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    Unlock Your Potential with Seasonal Home CareWe are seeking a motivated and outgoing individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for calling our repeat customers to schedule their yearly window and gutter cleaning appointments.Key Responsibilities:Calling customers to schedule...

  • Customer Service Representative

    1 month ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    Seasonal Home Care is a year-round window and gutter cleaning company that serves the entire Chicagoland area. We're looking for outgoing, positive, and motivated individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will be responsible for calling our repeat customers to set up their yearly visits. This...

  • Customer Service Ambassador

    2 months ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    Seasonal Home Care is a year-round window and gutter cleaning company that serves the entire Chicagoland area. We're looking for outgoing, positive, and motivated individuals to join our team as Customer Service Representatives. As a representative, you will be responsible for calling our repeat customers to set up their yearly visits. This is a seasonal...

  • Customer Service Ambassador

    2 months ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    Seasonal Home Care is a year-round window and gutter cleaning company that serves the entire Chicagoland area. We're looking for outgoing, positive, and motivated individuals to join our team as Customer Service Representatives. As a representative, you will be responsible for calling our repeat customers to set up their yearly visits. This is a seasonal...

  • RN Case Manager

    3 weeks ago

    Wheaton, Illinois, United States Duly Health and Care Full time

    Job SummaryAs a RN Case Manager with Duly Health and Care, you will work in collaboration with physicians, patients, and families to promote quality outcomes for patients with complex medical needs. Your primary responsibility will be to increase efficient utilization of healthcare services, identify chronic or catastrophic cases through the case management...

  • Customer Service Ambassador

    2 months ago

    Wheaton, Illinois, United States Seasonal Home Care Full time

    We are a dynamic window and gutter cleaning company serving the entire Chicagoland area. Our team is looking for a motivated individual to join our sales team as a Client Engagement Specialist.Job Summary:We are seeking a highly skilled and outgoing individual to join our team as a Client Engagement Specialist. As a Client Engagement Specialist, you will be...

  • RN Case Manager

    4 weeks ago

    Wheaton, Illinois, United States Duly Health and Care Full time

    Job Title: RN Case ManagerAt Duly Health and Care, we are seeking a highly skilled RN Case Manager to join our team. As a RN Case Manager, you will play a critical role in promoting quality outcomes for patients with complex medical needs.Key Responsibilities:Analyze data to identify eligible patients for the Case Management Program.Enroll and manage a case...

  • Front Desk Operations Manager

    3 weeks ago

    Wheaton, Illinois, United States Life Care Full time

    Job Title: Front Desk SupervisorAt Life Care, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. The successful candidate will be responsible for overseeing the operation of the front desk, ensuring that all policies and visitor protocols are followed by the reception staff.Key Responsibilities: Greet, direct, and assist...

  • LPN Medication Care Manager

    4 weeks ago

    Wheaton, Illinois, United States Sunrise Senior Living Full time

    Job Title: LPN Medication Care ManagerSunrise Senior Living is seeking a highly skilled LPN Medication Care Manager to join our team. As a Medication Care Manager, you will be responsible for providing high-quality care and services to our residents by administering medication and treatments in a safe and organized manner.Responsibilities:Administer...

  • LPN Medication Care Manager

    3 weeks ago

    Wheaton, Illinois, United States Sunrise Senior Living Full time

    Job SummaryWe are seeking a highly skilled LPN Medication Care Manager to join our team at Sunrise Senior Living. As a Medication Care Manager, you will be responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe and organized manner.ResponsibilitiesAdminister medications and treatments to...

  • LPN Medication Care Manager

    4 weeks ago

    Wheaton, Illinois, United States Sunrise Senior Living Full time

    Job Title: LPN Medication Care ManagerAt Sunrise Senior Living, we are committed to providing high-quality care and services to our residents. We are seeking a skilled and compassionate LPN Medication Care Manager to join our team.Responsibilities:Administer medications and treatments in a safe and organized manner.Document and maintain accurate records of...

  • Customer Service Representative

    4 weeks ago

    Wheaton, Illinois, United States Crossway Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Crossway. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and complaints in a timely and professional manner.Key ResponsibilitiesHandle customer inquiries and...

  • Customer Service Representative

    3 weeks ago

    Wheaton, Illinois, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we are seeking a skilled Delivery Expert to join our team. As a Delivery Expert, you will be responsible for delivering food to our customers in a timely and efficient manner.Key Responsibilities:Deliver food to customers in a timely and efficient mannerProvide excellent customer service and ensure customer...

  • Customer Experience Ambassador

    3 weeks ago

    Wheaton, Illinois, United States JOANN Stores Full time

    Job SummaryAs a Key Holder at JOANN Stores, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the sales floor team. This role requires a strong passion for customer service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCustomer ExperienceProvide...

  • Customer Experience Specialist

    4 weeks ago

    Wheaton, Illinois, United States Jon Mock - State Farm Agent Full time

    Job Title: Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Forge lasting relationships with customers and proactively...

  • Customer Retention and Growth Consultant

    2 months ago

    Wheaton, Illinois, United States JAMES MENSAH INSURANCE AGENCY INC Full time

    Job DescriptionCompany: James Mensah AgencyPosition Title: Customer Retention and Growth ConsultantPosition OverviewThe James Mensah Agency is seeking a dynamic and career-focused individual to enhance customer relationships within the community. As a member of our agency, you will engage with clients to promote a range of insurance products, including auto,...

  • LPN Medication Care Manager

    4 weeks ago

    Wheaton, Illinois, United States Sunrise Senior Living Full time

    Job Title: LPN Medication Care ManagerJoin our team at Sunrise Senior Living as a LPN Medication Care Manager, where you will play a vital role in providing high-quality care and services to our residents.Responsibilities:Administer medications and treatments in a safe and organized manner.Review and document medication administration records.Assist with and...

Customer Care Manager

2 months ago

Wheaton, Illinois, United States BrightStar Care of Central DuPage-Wheaton Full time
Job Summary

We are seeking a highly skilled Customer Care Manager to join our team at BrightStar Care of Central DuPage-Wheaton. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring the highest level of care for our clients.

Responsibilities
  • Manage customer care procedures and serve as the primary point of contact for client relations.
  • Schedule staff to meet client care needs and minimize non-billed overtime.
  • Ensure proper business processes are followed and technology tools are utilized effectively.
  • Assist with the intake of new clients and inform potential clients of our services.
  • Develop and implement organization goals and agency performance improvement activities.
  • Administer agency policies and procedures.
  • Supervise, educate, and coach field personnel as directed by the Director of Nursing.
  • Provide information for statistics, reports, and records for evaluation and reporting purposes.
  • Ensure compliance with local, state, and federal laws.
  • Answer office phones and participate in the on-call rotation for after-hours calls.
Requirements
  • At least 2 years of experience as a Customer Care Manager or in a similar role in a healthcare office setting.
  • College degree (Bachelor's degree preferred).
  • Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
  • Excellent organization, time management, planning, and project management skills.
  • Valid driver's license and vehicle with insurance.
Benefits
  • 13-week performance bonus.
  • Paid time off.
  • Health insurance benefits and telehealth.
  • Generous paid time off awards.
  • Weekly pay with direct deposit.
  • IRA.
  • Employee of the month, exclusive employee discounts, and gift programs.
  • $100 employee referral bonus.
  • PRN options available, home health, or facility shifts available.
  • Mobile time tracking and care notes, clock in and out for work from a mobile device.
  • Paid orientation, paid training with RN oversight, free continuing education, and more.