Clinical Team Manager
2 months ago
Job Description:
- Manage our team of medical assistants/scribes and medical historians, including conducting trainings, auditing patient phone calls and clinical intakes, reviewing patient visit reports, providing feedback
- Coordinating the clinic schedule to ensure proper staffing; make suggestions for changes as needed
- Take direction from Medical Director and Director of Operations and implement changes or corrections for the team
- Enforce clinic rules and policies
- Master all clinical team processes and monitor them to ensure smooth and efficient operations; make suggestions for updates and improvement as needed
- Solve problems independently and quickly (or bring to a supervisor when necessary)
- Work closely with management team to maintain a consistently excellent patient experience
- Other responsibilities as assigned by the Medical Director, Director of Operations, and other senior staff.
- High energy and motivated
- Strong organization and time management skills
- Impeccable attention to detail
- Leadership skills, including abilities to supervise and motivate a diverse team
- Excellent written and oral communication skills, including grammar and vocabulary
- Inquisitive and logical
- Ability to excel while working both independently and as part of a team
- Positive attitude, “people skills,” and a great work ethic
- LGBT-friendly
- Able to lift at least 30 pounds unassisted
- Substantial experience managing a team
- Bachelor's Degree (minimum 3.1 GPA) from a reputable school
- Experience working in a clinical setting is highly valued but not required
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Clinical Team Manager
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2 weeks ago
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