Account Manager, Branded Merchandise
3 weeks ago
Company Overview: HYPTE Branded Solutions…The Experience is Everything. We are a dynamic and innovative company working closely with our clients, from concept to delivery, creating unique, impactful, and lasting branded products and programs. We pride ourselves on our commitment to curiosity, thoughtfulness, creativity, quality, and excellence in everything we do.
* Remote Position with Mandatory in- person monthly team meeting in Woodridge, IL
* In person training & Option to work daily in- office at Woodridge location
Position Overview:
We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will be responsible for cultivating and maintaining strong relationships with clients, understanding their promotional needs, and delivering tailored solutions that drive business growth and brand recognition. If you are passionate about building client relationships, driving sales growth, and delivering exceptional customer experiences, we want to hear from you
Key Responsibilities:
-Client Relationship Management:
- Serve as the primary point of contact for assigned clients.
- Proactively engage with clients to understand their goals, challenges, and promotional needs for current and future projects.
- Collaborate with clients to develop strategic promotional campaigns aligned with their and/or their client’s objectives.
- Utilize industry knowledge and product expertise to recommend innovative solutions that meet client specifications and budget requirements.
- Coordinate with internal teams to ensure timely and accurate delivery of products, from concept development to final production.
- Forecast the needs of clients throughout the year.
- Share new and innovative ideas with clients quarterly.
- Stay informed about industry trends by attending industry tradeshows, seminars, and webinars.
- Collaborating with our outside sales representatives to understand client needs.
(Client Services, Sales Support, Branded Merchandise Solutions, Swag, Promotional Products)
Requirements:- Bachelor's degree
- Proven experience in account management, sales, or business development, preferably in the promotional products and branding industry.
- Strong communication, and organizational skills with the ability to build rapport and credibility with clients and vendors.
- Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software (currently using CommonSku) preferred.
- Knowledge of promotional products, printing techniques, and branding strategies is a plus.
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- Dynamic and collaborative work environment with a focus on creativity and innovation.
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