Food & Beverage Captain

1 month ago

Cedar Rapids, United States Elmcrest Country Club Full time
Job DescriptionJob Description
  • In coordination with management, oversees a la carte and banquet events based on specifications documented on the function sheet.
  • Supervises and directs service staff during all phases of an event, ensuring Club processes are followed by all employees. Updates processes, as necessary in coordination with management.
  • Effectively and regularly communicates expectations and service goals to staff.
  • Coordinates food service between kitchen and service staff.
  • Inspects Clubhouse daily for proper appearance.
  • Maintains stock of all service equipment and supplies to meet required needs.
  • Enforces established Club rules and policies.
  • Prepares and reviews event diagrams and set-up needed for events.
  • Participates in or conducts pre-function meetings with service staff to ensure smooth, efficient service; assigns roles and coordinates the timing of courses.
  • Ensures event sidework is assigned and completed as required. Knowledgeable of and adheres to all uniform requirements; to be professional in both appearance and manner at all times.
  • Report to work on time and in full uniform; prepared to work when they clock in. Check with manager prior to clocking out.
  • Report to shift meetings on time and prepared.
  • Ensures all service staff are well-groomed and in proper uniform.
  • Assists with training and evaluating of service staff.
  • Assures the neatness, cleanliness, and safety of all a la carte and banquet areas.
  • Interacts with banquet host or hostess to assure all needs are being met.
  • Assures that state and local laws and the Club’s policies and procedures for the service of alcoholic beverages are consistently followed.
  • Notifies management of member/guest compliments and complaints.
  • Oversees breakdown of event, including clean-up activities, reset for future events, and securing the facilities.
  • Completes an after-event report to improve quality and efficiency of events. Communicates successes/improvements to be made to management.
  • Ensures that all appropriate charges are billed correctly to each event and forwarded to the Accounting Department.
  • Participates in on-going facility inspections to assure that cleanliness, maintenance, safety, and other standards are consistently attained.
  • Maintains and demonstrates the ability to work under pressure.
  • Reinforces and positive and professional environment.
  • Completes opening and closing procedures for the Clubhouse.
  • Monitor to ensure adequate Beer, Wine and Spirts levels
  • Updates order guide to assist with inventory management.
  • Reports all accidents to Human Resources.
  • Able to lift 50 pounds.
  • Actively support Club culture.
  • Completes other appropriate assignments made by management.


#hc73205

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