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Customer Service Representative

3 months ago


Trumbull, United States AstrixTechnology LLC Full time
Job DescriptionJob Description

Customer Service Representative 
Location: 
Trumbull, CT
Terms: 6mo contract to hire 
Pay Rate: $20/hr
 

Type of work: Handling incoming calls, handling CRM with customer inquiries. 

Position Summary: 

  • Provides customer service to internal & external customers in a front-line call center service environment.  
  • Transacts customer orders, provides customer assistance/advice, process returns, enter complaints and performs problem resolution activities. 

Qualifications: 

  • 2+years of customer service experience, preferred in a call center/corporate environment 
Company DescriptionSince 1995 Astrix has been delivering information technology consulting, regulatory advisory services and staffing solutions to the scientific community. We can assist in augmenting your internal resources to deliver optimum solutions on time and within budget. It is our goal to simply do it right. We work everyday to create value and build trust with our clients, employees, partners and vendors.

Astrix provides scientists to a broad spectrum of scientific based industries including: Chemical, Biotech, Pharmaceutical, Cosmetics, Food Science, Flavors and Fragrances, Biomedical, Consumer Products, Environmental, Medical device, Petrochemical and Clinical Research.Company DescriptionSince 1995 Astrix has been delivering information technology consulting, regulatory advisory services and staffing solutions to the scientific community. We can assist in augmenting your internal resources to deliver optimum solutions on time and within budget. It is our goal to simply do it right. We work everyday to create value and build trust with our clients, employees, partners and vendors.\r
\r
Astrix provides scientists to a broad spectrum of scientific based industries including: Chemical, Biotech, Pharmaceutical, Cosmetics, Food Science, Flavors and Fragrances, Biomedical, Consumer Products, Environmental, Medical device, Petrochemical and Clinical Research.