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Scheduling Coordinator
4 weeks ago
Industrial Inspection & Analysis is currently hiring a Scheduling Coordinator to join our Fire Department Testing group. The position is based in Charleston, SC and will remotely support our crews from Alabama to Maine.
Summary
The Scheduling Coordinator is a support position that performs a wide array of operational / office administration tasks in support of the assigned business unit. Depending on the business cycle / time of year, daily job tasks may change. The Scheduling Coordinator will work closely with the Operations Manager and other office personnel to ensure customer and internal needs are met. Job duties will include, but are not limited to the following:
Primary Job Responsibilities
- Support scheduling and operational moves of manpower and / or equipment including communication of daily weather impacts.
- Monitor customer account activity in Salesforce.
- Support daily financial activities such as bank deposits, payables, and month close.
- Manage accounts receivable ensuring past dues are minimized and reduced week over week.
- Provide general office support for items such as answering the phone, records filing, receiving of mail, etc.
- Support the preparation of customer reports.
- Support procurement of items as required to execute on customer jobs.
Required Qualifications
- Minimum of 1 to 2 years of dispatch / scheduling experience.
- Accounting experience for bank deposits and past due collections.
- Professional attitude and strong interpersonal skills to communicate clearly and work with customers and field operations.
- Attention to detail and accuracy, communication skills, judgment and problem solving, and planning and organizing.
- Able to manage time effectively, organize, and prioritize workload.
- Able to work independently or as part of team, under pressure performing multiple tasks, meeting multiple deadlines.
- Proficiency with Microsoft Office programs including skills to navigate web-based programs.
Desired Skills
- Operating knowledge of Salesforce and NetSuite.
Benefits Offered
- Medical, Dental, Vision
- 401k
- Paid Holidays and Time Off
- Life Insurance
- Long and Short Term Disability
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