![The Glass Guru of Charleston](https://media.trabajo.org/img/noimg.jpg)
Scheduling Coordinator/ Customer Service
2 months ago
- 401(k)
- Health insurance
- Opportunity for advancement
Roles & Responsibilities:
As the primary person on the front lines of customer service, the Customer Service Rep handles inbound & outbound contact with customers including, but not limited to:
- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and/or messages from answering service (if applicable)
- Respond to inbound email correspondence, forward on as appropriate
- Greet customers and all other visitors to the showroom (if applicable)
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Quote product by telephone for clients/customers (if applicable)
- Assist Estimators with follow up on pending sales/ quotes by phone and/or email
- Strategically schedule work appointments for Installation Technicians, along with customers accordingly
- Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
- Check order confirmations from fabricators/vendors for size and pricing accuracy
- Filing of daily work orders and estimates
- Ordering of all office / shop supplies
- Keeping office clean/tidy
- HS Diploma or equivalent
- All candidates must be able pass initial background check and drug test
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
We have other current jobs related to this field that you can find below
-
Customer Resource Coordinator Schedule
2 weeks ago
North Charleston, United States Johnson Controls Full timeWhat you will do Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of...
-
Customer Service Coordinator
1 week ago
Charleston, United States TQL Full timeJOB DESCRIPTION About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Full-truckload, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the...
-
Scheduling Coordinator
4 weeks ago
Charleston, United States Industrial Inspection & Analysis Full timeJob DescriptionJob DescriptionIndustrial Inspection & Analysis is currently hiring a Scheduling Coordinator to join our Fire Department Testing group. The position is based in Charleston, SC and will remotely support our crews from Alabama to Maine. SummaryThe Scheduling Coordinator is a support position that performs a wide array of operational / office...
-
Customer Resource Coordinator
2 weeks ago
Charleston, West Virginia, United States Johnson Controls International Full timeJob DescriptionWhat you will do Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs...
-
Service Coordinator
4 weeks ago
Charleston, United States Aqua Blue Pools Full timeAbout the Administrative Clerk Position #ZR Position Overview. We are seeking a dynamic and organized Service Coordinator to join our team. The Service Coordinator will play a crucial role in facilitating the smooth operation of our service department, ensuring timely scheduling of pool repairs and delivering exceptional customer service to our...
-
Service Coordinator
3 weeks ago
Charleston, United States Aqua Blue Pools Full timeAbout the Administrative Clerk Position #ZR Position Overview. We are seeking a dynamic and organized Service Coordinator to join our team. The Service Coordinator will play a crucial role in facilitating the smooth operation of our service department, ensuring timely scheduling of pool repairs and delivering exceptional customer service to our clients....
-
Service Coordinator
4 weeks ago
Charleston, United States Aqua Blue Pools Full timeJob DescriptionJob DescriptionAbout the Administrative Clerk Position#ZRPosition Overview.We are seeking a dynamic and organized Service Coordinator to join our team. The Service Coordinator will play a crucial role in facilitating the smooth operation of our service department, ensuring timely scheduling of pool repairs and delivering exceptional customer...
-
Customer Service Coordinator II
3 weeks ago
Charleston, United States Ryder System, Inc. Full timeRyderCustomer Service Coordinator II - REMOTE Charleston, WV, 25325, USA _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ( SUMMARY As part of the Ryder team the coordinator will handle a variety of tasks including handling incoming call volumes, researching Ryder invoices, explaining charges, comchecks and...
-
Radiology Scheduling Coordinator
6 days ago
Charleston, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Charleston, United States Centauri Health Solutions Full timeCentauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...
-
Client Services Coordinator
4 weeks ago
Charleston, United States AA2IT Full timeRole: Commission tracking, voucher preparation, marketing, flyer updates, email campaigns, and more with Real Estate experience a plus. Non-negotiable requirements: InDesign experience, or similar Selling points of the location (if onsite) : Downtown Charleston; Parking provided. JOB DETAILS • Associate degree (A.A.) or equivalent from 2-year college...
-
Corporate Customer Service Lead
6 days ago
Charleston, United States Palmetto Moon Full timeJob DetailsJob Location Corporate HQ - North Charleston, SC Position Type Full Time DescriptionGeneral Position Summary: The Customer Service Lead reports to the Customer Service/ Operations Manager and works closely with key internal and external partners. The role is an integral part of the team charged with ensuring customers have an exceptional shopping...
-
Customer Service Representative
1 month ago
Charleston, United States IMC Companies LLC Full timeJob DescriptionJob DescriptionPosition Overview: Communicate customer delivery needs and appointment dates/times, quote rates to customer and relates service requirements to dispatchers. Important Job FunctionsReceives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer...
-
Customer Service Representative
4 weeks ago
Charleston, United States Gerald's Tires & Brakes Full timeJob DescriptionJob DescriptionGerald's Tires & Brakes in Charleston, SC is looking to hire a full-time Customer Service Representative to assist customers when they visit the shop. Are you a people person with excellent conversational skills? Would you like to work for a company that values the contributions of its employees? If so, please read on!This...
-
Customer Service Specialist
4 weeks ago
Charleston, United States Old South Carriage Co Full timeJob DescriptionJob DescriptionOld South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour...
-
Customer Service Specialist
4 weeks ago
Charleston, United States Old South Carriage Full timeOld South Carriage Company is searching for well-rounded Customer Service Specialists to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary...
-
Customer Service Representative
4 weeks ago
North Charleston, United States Domino's Pizza LLC Full timeYou got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends,...
-
Customer Service Associate
4 weeks ago
Charleston, West Virginia, United States Walgreens Full timeJob Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues...
-
Patient Services Coordinator
3 weeks ago
Charleston, United States CORA Physical Therapy Full timePatient Services Coordinator CORA West Ashley As a Patient Services Coordinator at CORA, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great...
-
Customer Service Lead
2 weeks ago
Charleston, West Virginia, United States Mr. Appliance of Charleston Full timeMr. Appliance of Charleston is looking for qualified professionals to join our team. We have an immediate opening for a Customer Support Lead. Experienced professionals are strongly preferred. As a Customer Support Lead, you are a key member of our team representing Mr. Appliance acting as a liaison among customers, technicians, and Mr. Appliance of...