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Team Member

4 months ago

Ferndale, United States Western Market Full time
Job DescriptionJob DescriptionReports To: Meat & Seafood Department Director & Assistant Manager

Secondary Relationships: PIC, Team Members, Meat Cutters, Butcher, Retail Buyer

Direct Reports: None:


Position Summary:

The Meat & Seafood Team Member is a customer-facing position responsible for assisting customers in making selections, handling and preparing products, and maintaining the cleanliness and organization of the meat and seafood counter. Meat & Seafood team members play an essential role in ensuring the freshness and quality of products, while providing exceptional customer service.


Essential Duties & Responsibilities:

  • Fulfill customer orders and requests made at the Meat & Seafood counter.

  • Provide information to customers regarding products, including their country or area or origin.

  • Make product recommendations to customers.

  • Advise customers on the proper cooking procedures for different types of meats and seafood.

  • Provide friendly customer service to all guests with care, respect, and a positive attitude.

  • Practice safe food handling procedures.

  • Ensure that the product case is full, neat, and attractively merchandised.

  • Clean counter apparatuses, including trays, glass, and knee knocker merchandisers.

  • Sweep and mop department floors as directed.

  • Clean smallwares and equipment throughout the day using proper food safety and personal safety procedures.

  • Monitor product levels in coolers and communicate product levels to department supervisors.

  • Restock products as directed by department supervisors.


Required Qualifications & Skills:

  • Good communication skills.

  • Excellent customer service abilities.

  • Positive attitude.

  • Experience working as a contributing and effective team member.

  • Excellent work ethic that emphasizes efficiency and precision.

  • Ability to take direction and follow instructions.

  • Ability to switch tasks efficiently and effectively.

  • Willingness to learn new skills.

  • Good understanding of cleanliness, sanitation and hygiene.


Special Considerations:

  • Ability to lift up to 40 lbs.

  • Working conditions include a fast-paced retail environment that involves long intervals of standing, crouching and reaching while moving product. This job includes moderate exposure to cold temperatures while performing some tasks. Little to no outdoor work is required.

  • Language Skills: Intermediate.

  • Mathematical Skills: Basic.

  • Reasoning Ability: Intermediate.

  • Equipment used: Knife; Scale; Calculator


Hours per Week: Full-time (40)

FLSA Classification: Non-exempt

Pay Level: I


While the above description encompasses the majority of the responsibilities required of the position, at any time the Management may request that an employee perform reasonable additional duties, which may be required for the safe and smooth operation of the store.


Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Market complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Western Market expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Western Market’s employees to perform their job duties may result in discipline up to and including discharge.

It is the policy of Western Market to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Western Market is prepared to modify or adjust the work environment to make reasonable accommodations to the known physical or mental limitations of the employee to enable the employee to perform the essential functions of the position for which the employee has been hired or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact Chris Wiesman in Human Resources at hr@westernmkt.com.