Restoration Team Lead

4 weeks ago


Ferndale, Michigan, United States SERVPRO of Oak ParkFerndale Full time
Job Title: Restoration Supervisor

At SERVPRO of Oak Park/Ferndale, we are seeking a highly skilled and experienced Restoration Supervisor to join our team. As a key member of our team, you will be responsible for coordinating and performing production processes, ensuring quality control, and managing customer and client experiences.

Key Responsibilities:
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities:
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Requirements:
  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required

We offer a competitive compensation package, superior benefits, career progression, and professional development opportunities. If you are a motivated and experienced professional looking for a challenging role, please apply today.



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