Customer Service Representative
2 months ago
We seek a Customer Service Representative / Administrative Assistant to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer updates inquiries and concerns
- Check-in customers vehicles
- Answer phones
- Opening, Responding, and storing emails
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the services
- Update customer promise dates and scan necessary documents
Qualifications:
- Previous experience in customer service, sales, and/or Automotive experience is a plus
- Ability to build rapport with clients
- Maintain a professional experience with a friendly demeanor
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office, especially Excel and Outlook
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Customer Service Sales Representative
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Customer Service Rep03636 Bellmore Avenue
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Customer Engagement Specialist
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Post Office Worker
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Post Office Worker
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Automotive Mechanics
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Autobody Shop Assistant
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Registered Nurse
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Registered Nurse
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Management Program
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Management Program
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Practice Manager
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Sales Associate: Bellmore
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Office Admin
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