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Hotel Sales Manager

1 month ago

Eugene, United States VIP Hospitality Group LLC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance


We are looking for a highly motivated and energetic individual to join VIP Hospitality as Sales Manager of the EVEN Hotel. The Sales Manager is responsible for increasing the corporate, group, and leisure client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotel. The Sales Manager services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal, an outgoing personality, and assisting the Director of Sales in providing a stable and positive work environment for the team.

Solicit, negotiate, and book new and repeat business through various efforts, including sales calls, telemarketing, referrals, networking, etc., to maximize room revenue.

Respond to RFPs received via direct inquiries, third-party lead sites, internet/website, and walk-in leads and send proposals, collateral, and menus, logging all activity and following up with potential clients.

Attend all applicable daily, weekly, and/or monthly department or hotel meetings to ensure proper communication and planning. Ensure timely notification of customer specifications with other departments.

Develop and continually enhance relationships with key accounts to maintain and increase our market share.

Maintain up-to-date knowledge of all property offerings, food & beverage minimums, room rentals, hotel rates, strategies, discounts/promotions, meeting space layout and capacities, catering menus with pricing, and any in-house events.

Participate in trade shows and community and professional organizations to maintain high visibility and achieve sales and revenue goals.

Serves as a Leader in the Hotels Guest Service culture through personal actions, identifying areas for improvement, and participation in all aspects of providing our guests with Superior Guest Service and demonstrates working knowledge of the EVEN operational standards.

Oversees group blocks, rooming lists, and BEO, ensuring accuracy using the PMS, CRM, and Outlook calendar.

Work closely with the Front Desk to establish a hotel sales culture, identify notable reservations, cover breaks/lunches, and perform other duties as assigned.

Propose new ideas to improve the event planning and implementation process.

Serve as liaison with vendors on event-related matters.

Assist with managing on-site production and clean up for events.

Manage banquet supplies and conduct monthly inventory.

Prepares and distributes internal/external correspondence, contracts, rooming lists, event schedules, and other documents accurately and timely, including communication between staff and the Food & Beverage Manager.

Responsible for securing completed direct bill applications, distribution of group credit information, and accurate adherence to group billing procedures.

Completes weekly Sales Department Productivity Report via CRM.

Monitors business trends and directs adjustments to Revenue Maximization Strategies.

Assists in the development of EVEN Marketing Plan and Budget as needed.

Any other duties directed by the Director of Sales.

QUALIFICATIONS and/or EXPERIENCE


To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions of this position.

EDUCATION and/or EXPERIENCE


Minimum two years experience in a Hotel Sales position

Prior experience as a Front Desk Manager or Operations Manager in a Hotel setting is essential.

Prior experience in sales closing techniques is a plus

Excellent interpersonal and organizational skills with a high degree of persuasiveness

Excellent telephone skills

Ability to handle multiple tasks with strict deadlines in a fast-paced, dynamic work environment.

Must type at least 30 wpm and have high proficiency in MSWord, MS Excel, & MS Outlook

Must possess strong organizational skills, strong interpretation of sales reports, accurate document preparation, and detail-oriented.

LANGUAGE SKILLS


Excellent interpersonal skills are a must

Ability to communicate effectively and professionally with guests, clients, and co-workers.

Bi-lingual skills are a plus.

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