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Medical Receptionist/Office Coordinator

3 months ago

Portland, United States A Step Forward Orthotics and Prosthetics Full time $19 - $21
Job DescriptionJob Description

A Step Forward is an Orthotic and Prosthetic provider and fabricator with locations in Portland and Salem. We are looking for an energetic Medical Receptionist/Office Coordinator for our Portland, OR clinic who enjoys interacting with patients and clients, many of whom are children, to work full time, Monday through Friday. Main responsibilities will be to provide customer service to clients by greeting and checking them in; verifying insurance; processing new intakes; scheduling appointments; managing authorizations; maintaining patient rooms; and maintaining records and accounts.

QUALIFICATIONS :

- Warm outgoing personality, with the ability to interact effectively and in a supportive manner with persons of all backgrounds.

- Understanding of medical billing, medical insurance benefits and terminology.

- Knowledge of HIPAA compliance.

- Requires good grooming, and dress habits which reflect a professional image.

- Perform a variety of clerical duties.

Medical Receptionist/Office Coordinator Job Duties:

- Welcomes patients by greeting clients and visitors, in person or on the telephone.

- Optimizes clients satisfaction and provider time by scheduling appointments in person or by telephone and verify insurance.

- Obtains pre-authorizations as required by client’s health care insurers or managed care providers.

- Comforts patients by anticipating patients' anxieties and answering clients questions.

- Informs clients of costs of care being provided. Collects and post fees according to protocols.

- Must have computer knowledge and able to type routine correspondence and reports on PC.

- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.

- Protects patients' rights by maintaining confidentiality of personal and financial information.

- Assure the readiness of the clinic each day and have all front desk activities organized.

- Contributes to team effort by accomplishing related results as needed.

Benefits include paid holidays, paid time off, retirement plan contribution and a health reimbursement account.

Pay: $19.00 - $22.00 per hour

Experience:

  • Medical office: 1 year (Preferred)

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

 

  • 401(k) matching
  • Bereavement leave
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid jury duty
  • Paid sick time
  • Paid time off
  • Tuition reimbursement

 

Medical Specialty:

 

  • Pediatrics

 

Schedule:

 

  • Monday to Friday

 

Ability to commute/relocate:

 

  • Portland, OR 97219: Reliably commute or planning to relocate before starting work (Required)

 

Experience:

 

  • Customer service: 1 year (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

 

Work Location: In person