Customer Care and Sales Support Specialist
2 weeks ago
Current Responsibilities:
Sales Initiatives: Begin implementation of the upsell process, including evaluating performance and potential bonus qualifications from the 2nd quarter.
Sales Calls & Follow-Up: Conduct daily/weekly/bi-annual sales calls and follow-up activities to maintain and enhance client relationships.
Agent Engagement: Develop and strengthen communication channels with agents, transitioning to a more active role in agent interactions.
Licensing Management: Oversee daily licensing tasks to ensure compliance and efficiency.
Product Video Creation: Develop and manage product-related video content to support marketing and sales efforts.
Newsletter Content: Generate engaging and relevant content for newsletters to effectively communicate with stakeholders.
Social Media Collaboration: Partner with the social media team to create and manage content across platforms.
Mail & Check Processing: Handle bi-weekly mailings and check distributions to Accounts Team
Order and Mail Management: Process and manage order forms and sow cards.
CRM Management: Administer and oversee ACT and Campaigner platforms for client relationship management and marketing campaigns.
Event Support: Assist with tradeshows and contribute to the production of the Benchmark magazine.
Headquartered in Ames, IA, PigCHAMP serves pork producers and industry professionals in more than 48 countries around the world.
The CHAMP in PigCHAMP is an acronym for "Computerized Health and Management Program. This role is part of a team that supports the business needs of swine producers around the world: US, Canada, Mexico, South Africa, Spain, Russia, Vietnam and many other countries around the world.
Our software is an ERP like system, that provides the tools for our customers to run their farming business.
This is role will help software development team to release quality tested software..Company DescriptionAbout Us\r
Headquartered in Ames, IA, PigCHAMP serves pork producers and industry professionals in more than 48 countries around the world.\r
The CHAMP in PigCHAMP is an acronym for "Computerized Health and Management Program. This role is part of a team that supports the business needs of swine producers around the world: US, Canada, Mexico, South Africa, Spain, Russia, Vietnam and many other countries around the world.\r
Our software is an ERP like system, that provides the tools for our customers to run their farming business.\r
This is role will help software development team to release quality tested software..
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