Technical Support Specialist
3 weeks ago
Must-haves
- Strong communication skills
- Strong customer service knowledge and experience
- Troubleshooting Windows OS and Office 365, Mobility phone Support (iPhone)
- Creating Technical Documentation, Ability to explain technical information to non-technical users
-Willingness to go onsite in Newark DE 5X a week
Plusses
- Previous Tech Desk experience
Day-to-Day
A large financial services client in Newark DE is seeking a Technical Support Specialist to help stand up their TechConnect Café. This person will join a team of 3 individuals to aid in supporting 3,300 end users.
This role rotates between Front of House and Back of House, addresses their issues, resolves or collaborates to resolve. Techs will do any of the following, depending on the day: Greets users, creates incident tickets, reimage devices, desk visit (if needed), assist in project based work (as required), maintain loaner laptop / thin client inventory so available as needed. Partner with peer technology support teams, including desktop engineering, product managers and application support to identify resolution to more complex incidents. This role is in the office 5x a week in Newark DE.
Compensation
$38/hr
Exact compensation may vary based on several factors, including skills, experience, and education. This role however is on a "fixed rate" which means regardless of other factors, everyone in consideration will be paid at this rate.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
-
Technical Support Specialist I
4 weeks ago
Newark, United States Greenwing Technology Full timeWe are looking for a passionate technical support specialist with customer-facing experience who loves solving problems and helping our customers be successful in their eProcurement and punchout implementation. This position is for someone who is technical, but also wants to stay close to customers at a fast-moving, very niche company. The main...
-
Newark, United States Technical Staffing Resources Full timeTSR is seeking an Engineering Design Application Support Specialist in Newark, DE. This long-term contract position is ideal for someone looking to start a career with one of the largest EPC firms in the country. The candidate will be responsible for providing Engineering Application software support services for engineering project users. Key...
-
Newark, United States Technical Staffing Resources Full timeJob DescriptionJob DescriptionTSR is seeking an Engineering Design Application Support Specialist in Newark, DE. This long-term contract position is ideal for someone looking to start a career with one of the largest EPC firms in the country.The candidate will be responsible for providing Engineering Application software support services for engineering...
-
Partner Support Specialist
4 weeks ago
Newark, United States Avispa Technology Full timeJob DescriptionJob DescriptionPartner Support Specialist 1310084 A leading podcast and audiobook company is seeking a Partner Support Specialist. The successful candidate will play a crucial role in providing customer support to users of our Earning Statements Portal (ESP) across our global marketplaces. This include responding to inquiries, tickets, and...
-
Technical Support
1 week ago
Newark, United States Vantage Point Consulting Inc. Full timeJob Title: Technical Support - Royalty/ Data Management/ Client SupportLocation: Newark, NJ (Hybrid)Duration: 9 Months+Job Description:The Partner Support Specialist (TEMP) will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global Client marketplaces.This position requires a blend of...
-
Business Support Specialist
3 days ago
Newark, United States Axelon Full timeBusiness Support Specialist Newark, NJ 6 Months + •Daily use of SAP to review customer bill payment history. •Daily follow up on customer inquiries regarding their Energy Efficiency program On Bill Repayment OBR obligations and OBR exception reviews •Liaising with Residential program Implementation Contractor and their customer care vendor, Client's...
-
Newark, United States HIGH BRIDGE CONSULTING LLC Full timeOur Client a Tech Giant in the publishing space is looking for an experienced **Partner Support Specialist in the Newark, NJ office** **Job Overview**: The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global client's marketplaces. This position requires a...
-
Partner Support Specialist
4 weeks ago
Newark, United States ZAR IT Solutions Full timeJob DescriptionJob DescriptionJob Overview:The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global Client marketplaces. This position requires a blend of technical proficiency, strong communication skills, proactive problem-solving abilities, and a commitment...
-
Newark, United States Highbridge Consulting LLC Full timeOur Client a Tech Giant in the publishing space is looking for an experienced Partner Support Specialist in the Newark, NJ office Job Overview: The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global client's marketplaces. This position requires a blend of...
-
Newark, United States HIGH BRIDGE CONSULTING LLC Full timeJob DescriptionJob DescriptionOur Client a Tech Giant in the publishing space is looking for an experienced Partner Support Specialist in the Newark, NJ officeJob Overview:The Partner Support Specialist will play a crucial role in providing tier 1 and tier 2 support to users of our Earning Statements Portal (ESP) across Global client's marketplaces. This...
-
Business Support Specialist
4 days ago
Newark, United States Softinc Full timeMust be a USC or GC holder Must work on a w2 **NO 3rd party/no sponsorship** SOFT's client, located in Newark, NJ is looking for a Business Support Specialist for a long term contract assignment. This is a hybrid position. This position supports energy efficiency program delivery through a combination of internal and external resources to meet program...
-
Support Specialist
4 weeks ago
Newark, United States Michaels Stores Full timeSupport Specialist page is loaded **Support Specialist** **Support Specialist** locationsSecaucus-400 Mill Creek Dr time typePart time posted onPosted Yesterday job requisition idR00131336 Store - NWK-SECAUCUS, NJ**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...
-
Talent Acquisition Specialist
23 hours ago
Newark, United States PEAK Technical Full timeHiring Talent Acquisition Specialist. This role is the key point of contact for talent planning activities and recruitment for Sales & Marketing roles in a variety of positions across various business groups and functions. Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the...
-
Accounting Specialist
4 weeks ago
Newark, United States Delaware Technical Community College Full time**Position Details**: - Position Information**Position Title** - Accounting Specialist**Position Number** - 26348**Position Type** - Regular Full-Time**Hiring Location** - Stanton Campus-Newark, DE**Contact Phone Number** - 302-454-3916- **Work Location** - Stanton Campus-Newark, DE**Position Specific Details** **Salary** - $34,967- Classification...
-
Business Support Specialist
4 days ago
Newark, United States Stefanini, Inc Full time**Stefanini Group is hiring!** Exciting opportunity awaits, let us help you get started! We are hiring a **Business Support Specialist** for a key client of ours in Newark, NJ. This position supports billing, implementation, and vendor management support within the energy efficiency program of a major utilities company. You will provide analytical and...
-
Program Support Specialist
7 days ago
Newark, United States Veterans Benefits Administration Full timeSummary As a Program Support Specialist you will: Work with Vocational and Rehabilitation and Employment operations, practices and procedures. Responsibilities Program Specialist supports Vocational Readiness and Employment (VR&E) staff assigned to supervise and assist participants of Chapter 31 and Chapter 36, Title 38, U.S. Code. Assistance is required in...
-
Customer Support Specialist
4 weeks ago
Newark, United States HERTRICH Family of Automobile Dealerships Full time**Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth** Hertrich Family of Automobile Dealerships seeks a** Full **Time Customer Support Specialist/ Receptionist** to enhance our growing business! - **Do you enjoy working with customers?**: - **Do you thrive in a fast-paced environment where you...
-
Behavior Support Specialist
7 days ago
Newark, United States Licking County Board of Developmental Disabilities Full timeBehavior Support Specialist Duties: In this role, you'll work with people with developmental disabilities and a team of skilled professionals to develop and implement behavior intervention strategies to ensure the best possible outcomes for the people we support. The Organization: Since 1967, the Licking County Board of Developmental Disabilities has been...
-
Peer Support Specialist Ii
1 week ago
Newark, United States Rutgers University Full time**Position Details**: - Position Information**Recruitment/Posting Title** - Peer Support Specialist II**Job Category** - Staff & Executive - Healthcare**Department** - UBHC-Acute Treatment-NWK**Overview** - Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction...
-
Talent Acquisition Specialist
7 days ago
Newark, United States PEAK Technical Staffing USA Full timeHiring Talent Acquisition Specialist. This role is the key point of contact for talent planning activities and recruitment for Sales & Marketing roles in a variety of positions across various business groups and functions. Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the...