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Contact Center Representative
2 months ago
Do you have a proven track record of consistent, reliable work ethic? Then our reputable client is looking for you. They need a professional Contract Center Representative with impeccable attendance and clear communication skills. This position has excellent, long-term career potential with good growth opportunities. Join a company with a fun-loving culture and managers who care about your personal and professional development, and apply today
Work model:
- On-Site
- 8:30 am -5:00 pm, 9:00 am-5:30 pm, 9:30 am-6:00 pm
What you will do:
- Answer phone calls and determine the caller's need
- Assist customers with questions regarding their benefits
- Review other benefit options, per association guidelines, with customers
- Share benefit limits, options, and costs as requested
What you will need to be successful:
- 1+ years of call center experience
- Strong communication skills, especially over the phone - the ability to build rapport with callers quickly
- Good computer skills and experience using multiple screens and applications at the same time
- Focus on client experience - looking for people to focus on quality over quantity
What makes you stand out:
- Bachelor's degree
- Previous Life & Health or Property & Casualty experience
Benefits overview:
- 401k
- Major health insurances
- Employee Stock Ownership Plan (ESOP)
- Click here for a complete list of benefits
Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services.
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter.
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience.
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.Company DescriptionPalmer Group is a premier employment agency. Since 1998 we have been a leading resource in providing employment solutions. With consistency and confidence, our experts partner with our clients and candidates as they navigate the evolving job market. \r
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Our employment solutions include temporary and contract staffing, direct-hire placement, as well as additional job seeker services, employer services, and managed services. \r
\r
We are an employee-owned company founded on strong ethics, values, and a passion for making lives better. Our employees are committed professionals that are passionate about helping others and forming relationships that matter. \r
\r
Through our relationships, we’ve built a client roster that ranges from local to Fortune 500 companies in a variety of industries and have developed a vast network of high-quality candidates from entry to executive-level experience. \r
\r
Our areas of expertise include Accounting & Finance, Administrative & Customer Service, Construction, Engineering & Manufacturing, Human Resources, Information Technology, Insurance, Mortgage & Banking, and Sales & Marketing.
