Service Technician I

2 months ago

Ithaca, United States Maguire Automotive Group Full time
Job DescriptionJob Description


Job Summary:

The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. They will also oversee the work of any apprentice technician assigned to them.

Essential Job Duties and Responsibilities: (Additional duties as assigned)

ESSENTIAL DUTIES

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of most malfunctions and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required or refers to the test technician.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians as assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
  • Understands, keeps abreast of and complies with federal, state, and local regulations such as hazardous waste disposal, OSHA Right-to-Know etc.
  • Operates all tools and equipment in a safe manner.
Reports any safety issues

Required Experience and Education:

  • High School Diploma or General Educational Diploma (GED)
  • Knowledge of automotive repair and maintenance.
  • ASE certification preferred.

Additional Requirements:

  • Valid New York State Driver License.

Required Skills and Attributes:

  • Ability to read and comprehend instructions and information.
  • Working knowledge of all aspects of repairs for vehicles.
  • Ability to interpret vendor catalogs.
  • Must have knowledge of machines, tools including their designs, uses, repairs and maintenance.
  • Time-management and organizational abilities.
  • Problem-solving and critical thinking abilities.
  • Attention to detail.

Equipment, Machines and Software Used:

  • Computer software: Microsoft Office to include Word, and Outlook.

Physical and Mental Requirements:

  • Ability to sit, stand, walk, talk, hear, use hands to finger, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb, and perform repetitive motions of the hands and/or wrists.
  • Will stand and move throughout the dealership facility (lot, showroom, service department, offices) for most of the shift. Will spend time outdoors showing vehicles to prospective customers and to drive vehicles in traffic during test drives

Physical Exertion:

  • Exerts up to 50 pounds of force occasionally, and/or up to 70 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
  • Light exertion can involve sitting, walking and/or standing most of the time.

Environmental Conditions:

  • Work is performed in a dealership service department.
  • Occasional weekend and evening hours are required.
  • Will be exposed to noise, vibrations, dust, paint, cleaning solutions and other hazardous and non-hazardous materials.

Hazards and Safety Precautions:

  • Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
  • Safety Precautions: Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.
Disclaimer:

  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
  • The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.


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