![Savage Search Associates](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 month ago
Join our dynamic team as a Customer Service Representative and play a pivotal role in shaping exceptional customer experiences In this key position, you will be responsible for managing customer relationships and providing support across all internal departments, as well as working closely with our retailers, distributors, wholesalers, brokers, and consumers. As a leader in the food manufacturing industry, we are looking for someone with a passion for customer service and a knack for problem-solving.
Duties and Responsibilities:
The essential functions listed below are representative of the responsibilities required for this role but are not exhaustive. Management reserves the right to assign or reassign tasks as needed, whether due to reasonable accommodation or other reasons.
- Professionally answer, screen, direct calls, and take messages using a multi-line phone system.
- Guide customers to place orders online or assist with orders via phone or email, manage new accounts, and process orders through various CRM systems.
- Verify and print online orders synced automatically with the CRM system before forwarding to the supply chain team.
- Manage customer data using the Salesforce CRM system.
- Set up new customer accounts, create opportunities, schedule activities, and maintain customer information.
- Send welcome emails and marketing materials to new customers after their first purchase.
- Process wholesale website orders via Shopify.
- Analyze and maintain key accounts, ensuring customer satisfaction and encouraging them to explore a variety of product offerings.
- Review dormant customer accounts using the sales database and reactivate them with special pricing or promotions.
- Provide expert knowledge on products to assist customers with inquiries and concerns.
- Build and maintain strong customer relationships.
- Convert prospects into customers.
- Cross-train to handle distributor orders.
- Process and follow up on customer product samples.
- Prepare and send outgoing mail and packages.
- Compose and type routine correspondence as needed.
- Organize and maintain the filing system and other records.
- Maintain professionalism in handling confidential and sensitive issues.
- Perform other duties as assigned by the manager.
Qualifications:
- Associate’s degree (A.A.), or two to four years of related experience, or an equivalent combination of education and experience.
- Experience in the food industry is a plus.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office, various CRM systems, Salesforce, Shopify, etc.
- Strong interpersonal skills.
- Punctual and professional.
- Comfortable and professional on the phone.
- Ability to understand and follow written and verbal instructions.
- Ability to interact effectively with individuals at all organizational levels.
- Commitment to excellence and high standards.
- Strong organizational skills with the ability to manage priorities and workflow.
- Versatility, flexibility, and willingness to work within changing priorities with enthusiasm.
- Proficiency in the primary language(s) used in the workplace.
- Professional appearance and demeanor.
- Ability to perform various clerical functions and basic accounting procedures.
Physical Requirements:
While performing the duties of this job, the employee is frequently required to:
- Sit for prolonged periods.
- Perform repetitive motion activities.
- Coordinate multiple tasks simultaneously.
Company DescriptionSavage Search Associates is a full service, family-owned recruitment firm supporting Executive Search, Management, Human Resources, Accounting & Finance, Sales & Marketing, Operations, Construction Management, and Administrative search projects.Company DescriptionSavage Search Associates is a full service, family-owned recruitment firm supporting Executive Search, Management, Human Resources, Accounting & Finance, Sales & Marketing, Operations, Construction Management, and Administrative search projects.
-
Customer Service Representative
1 month ago
Irvine, United States AMETEK Full timeThe Customer Service Representative will process orders and administer customer contracts, exhibiting superior customer service. In the role of Customer Service Representative, you will serve as an interface between the Business Unit and the assigned Customer Service, Customer Service Representative, Representative, Processing, Contracts, Manufacturing,...
-
Customer Service Representative
1 month ago
Irvine, United States AMERIHOME Full time** Position Description** **Customer Service Representative** Location **Irvine, CA** Job Code **1689** # of openings **1** Position Title: Customer Service Representative ***Remote in California*** What were looking for: **AmeriHome Mortgage's Consumer Direct Group** is growing and seeking top talent for our Customer Service department. The Customer...
-
Customer Service Representative
5 days ago
Irvine, United States KORE1 Technologies Full timeKORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for Customer Service Representative Customer Service Representative - IMMEDIATE HIRE, MULTIPLE POSITIONS AVAILABLE Location: Irvine, CA We are hiring a Customer Service Representative to manage customer questions regarding our retail products. You will be processing...
-
Customer Service Representative
4 days ago
Irvine, United States KORE1 Technologies Full timeKORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for Customer Service Representative Customer Service Representative - IMMEDIATE HIRE, MULTIPLE POSITIONS AVAILABLE Location: Irvine, CA We are hiring a Customer Service Representative to manage customer questions regarding our retail products. You will be...
-
Customer Service Representative
2 days ago
Irvine, California, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeCompany: Domino's FranchiseJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive...
-
Customer Service Representative
2 weeks ago
Irvine, United States Axonics, Inc. Full timeJob Responsibilities To enhance the customer experience of external and internal Axonics customers by consistently providing high quality service in the areas of problem resolution and inquiry management. General Description And Duties To perform this job successfully, an individual must be able to perform each essential job task satisfactorily. The tasks...
-
Customer Service Representative
2 weeks ago
Irvine, United States PETKIT SMART TECHNOLOGY LIMITED Full timeBenefits: Dental insurance Employee discounts Health insurance Paid time off Competitive Compensation Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions...
-
Customer Service Representative
2 weeks ago
Irvine, United States TeleTech Holdings, Inc. Full timeWelcome! Please sign in or register with us. Job Description - Customer Service Representative (03XMG) Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, you’ll be a part of...
-
Customer Service Representative
2 months ago
Irvine, United States Super73 Full time**Customer Service Representative** Irvine, CA About The Role: SUPER73 is currently looking for an energetic Customer Service Representative to support our growing Customer Care team in a contact center environment. This candidate will optimize the customer experience by providing engaging and resolution minded conversations with all inbound customer...
-
Customer Service Representative
2 months ago
Irvine, United States Missionloans Full timeMission Loans is seeking experienced mortgage professionals who thrive in a fast-paced environment without losing focus on quality of work and delivering an exceptional customer experience. As a customer service representative, you will act as a liaison for our clients and provide product/services information. The best CSRs are genuinely excited to help...
-
Customer Service Representative II
2 months ago
Irvine, United States Western Alliance Bank Full timeThe Customer Service Representative will be handling customer inquiries about our products. These inquiries come from a variety of lead sources and are the result of both inbound and outbound efforts. The Customer Service Representative performs a ba Customer Service Representative, Customer Service, Representative, Retail, Banking, Service
-
Customer Service Representative
1 month ago
Irvine, United States Select Staffing Full timeDescription IMMEDIATE OPENING! Experienced Customer Service RepresentativeBring Your Passion for Customer Service to Select. Looking for a company that values your experience and offers the opportunity to advance? Then Select may be the next stop along your career path. We are NOW HIRING an Experienced Customer Service Representative. Join a professional...
-
Customer Service Representative
6 days ago
Irvine, United States Select Staffing Full timeDescription IMMEDIATE OPENING! Experienced Customer Service RepresentativeBring Your Passion for Customer Service to Select. Looking for a company that values your experience and offers the opportunity to advance? Then Select may be the next stop along your career path. We are NOW HIRING an Experienced Customer Service Representative. Join a professional...
-
Customer Service Representative
1 week ago
Irvine, United States Qmerit Full time $22 - $25Job DescriptionJob DescriptionJOB DESCRIPTIONCustomer Service Representative The ideal candidate will report to our Irvine, CA office on a hybrid basis (minimum 3x/week). However, highly qualified remote candidates may be considered.Rate of Pay: $22-25 per hourCOMPANYQmerit, headquartered in Irvine, California, simplifies the adoption of electrification...
-
Customer Service Representative
3 months ago
Irvine, United States Waterworks Aquatics Full timeJob DescriptionJob DescriptionWere hiring PART-TIME/FULL-TIME CUSTOMER SERVICE REPRESENTATIVES!Are you an empathetic person who has a passion for helping others? Are you an enthusiastic people-person? Are you a confident and adaptable person who can close the deal? Youre in luck! We are looking for exceptional customer service representatives that can...
-
Customer Service Representative
2 weeks ago
Irvine, United States Eastridge Workforce Solutions Full timeEastridge Workforce Solutions is a leading provider of workforce management solutions, dedicated to connecting skilled professionals with rewarding opportunities. We are urgently seeking an experienced Customer Service Representative to provide customer support to a leading supplier of laboratory equipment. For immediate consideration, apply today. Job...
-
Customer Service Representative
3 months ago
Irvine, United States JobTracks Full time**Customer Service Representative** CA - Irvine We are looking for a Customer Service Rep to join the busy team of a Title Company in Irvine. * We want the hire to start on Sept 1, 2021. * 8-5 work schedule but can be flexible. * $17-20, previous experience is asignificant plus,but the client is willing to train. * Looking for someone who is a great...
-
Customer Service Representative
2 months ago
Irvine, United States Titanml Full time**Customer Service Representative** Production Irvine, California Minimum Experience **Mid-level** Summary: The Business Development Representative, (BDR), is responsible for developing business-to-business relationships, lead generation, generating co-branding techniques and brand awareness, advocating the use of marketing tools, strategy and planning,...
-
Customer Service Representative
3 weeks ago
Irvine, United States Express Employment Professionals Irvine, CA Full timeExpress Employment Professionals, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $20.00 to $22.00/hour. ...
-
Customer Service Representative
3 weeks ago
Irvine, United States Express Employment Professionals – Irvine, CA Full timeExpress Employment Professionals, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $20.00 to...