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Customer Service Representative

3 months ago

Irvine, United States Express Employment Professionals – Irvine, CA Full time

Express Employment Professionals, Irvine is seeking a Customer Service Representative for the consumer goods division of a Global Fortune 500 company: One of the largest and most admired companies in the world. This is a long-term, full-time, on-site contract opportunity based in the Irvine, CA area. Starting compensation is $20.00 to $22.00/hour.


Responsibilities

  • General customer service support for end users and the company sales team
  • Processing inbound calls from internal and external customers
  • Researching information requests
  • Scheduling delivery and service appointments
  • Data entry


Requirements

  • Previous customer service experience preferable (e.g. food service, retail, call center)
  • Excellent English communication skills (spoken and written)
  • College degree a benefit but not mandatory
  • Self-motivated, able to maintain focus without close supervision
  • Professional, positive and friendly personality
  • Intermediate Word, Excel and Outlook ability