Customer Service Representative

2 weeks ago

Irvine, United States KORE1 Technologies Full time

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for Customer Service Representative

Customer Service Representative - IMMEDIATE HIRE, MULTIPLE POSITIONS AVAILABLE

Location: Irvine, CA

We are hiring a Customer Service Representative to manage customer questions regarding our retail products. You will be processing orders, modifications, and escalating complaints across a number of communication channels.

Customer Service Representative Responsibilities:

  • Answering calls and responding to customer inquiries promptly.
  • Processing orders, forms, applications, and requests.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels such as email and phone.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions and transactions.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
  • High school diploma, general education degree or equivalent.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Great communication skills.
  • Comfortable using computers.
  • Experience working with customer support.


Job Requirements

ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.

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