Service Coordinator

3 weeks ago


Cincinnati, United States FRY Fastening Full time
Job DescriptionJob Description

Regional distributor of pneumatic fastening systems seeking a Service Coordinator to join our team Ideal candidate is career oriented, self motivated and has previous experiencing managing workflow in a service related environment. Primary responsibilities include managing work flow, assisting customers and ensuring team has necessary tools to complete tasks.  Position provides opportunities for advancement and excellent compensation program

Responsibilities:

  • Handle customer service related and parts requests
  • Assist sales team with service related requests
  • Troubleshoot and resolve product issues and concerns
  • Collaborate with team to ensure workflow deliverables are met
  • Maintain accurate and adequate parts inventory levels.

Qualifications:

  • Previous experience in customer service is preferred
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Excellent organizational and follow up skills
Company DescriptionFRY Fastening Systems was founded in 1986 and is based in Cincinnati, Ohio. FRY began as a small, one-man operation that was designed to serve the construction and industrial trades. Today, we operate three full service distribution centers to best serve our target markets in the Midwest. With a dedication to customer service, extensive product knowledge and genuine passion for the business, FRY has become an industry leader. We proudly offer the most efficient, cost effective fastening solutions on the market. With customer service a top priority, FRY is dedicated to providing best-in-class service and support - beyond the point of sale.Company DescriptionFRY Fastening Systems was founded in 1986 and is based in Cincinnati, Ohio. FRY began as a small, one-man operation that was designed to serve the construction and industrial trades. Today, we operate three full service distribution centers to best serve our target markets in the Midwest. With a dedication to customer service, extensive product knowledge and genuine passion for the business, FRY has become an industry leader. We proudly offer the most efficient, cost effective fastening solutions on the market. With customer service a top priority, FRY is dedicated to providing best-in-class service and support - beyond the point of sale.
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