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Fulfillment Supervisor

2 months ago

Irving, United States RedBlue 3PL Full time
Job DescriptionJob Description

As a Fulfillment Supervisor, you will be responsible for managing the day-to-day operations of our fulfillment center. Your primary goal will be to ensure that customers orders are processed and fulfilled accurately and on time. You will lead a team of fulfillment associates, coordinate with other departments such as inventory management and customer service, and implement strategies to optimize productivity and efficiency.

- Supervising Fulfillment Operations: Directly oversee the picking, packing, and shipping of customer orders to ensure accuracy and efficiency.

- Team Leadership: Manage a team of fulfillment associates, including training, stocking, time management, and performance management.

- Workflow Management: Plan and organize daily workflows to meet order fulfillment targets and deadlines.

- Quality Control: Implement and enforce quality control procedures to minimize errors and ensure high standards of order accuracy.

- Inventory Management: Collaborate with inventory control team to maintain accurate inventory records and manage stock levels effectively.

- Process Improvement: Identify opportunities for process improvements and cost savings within the fulfillment operation.

- Safety and Compliance: Ensure a safe working environment for all fulfillment associates and compliance with company policies and regulations.

- Shipping and Receiving: Look after any incoming and outgoing orders while tracking them in a document.

- Restocking and Organizing: Make sure the products are kept clean, well stocked, properly labeled, and organized.

- Communication: Stay in touch will upper management and client's for order requests and inventory for incoming product and accepted returns.