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Implementation Specialist

3 months ago

Herndon, United States Alpha Bravo Leasing Full time
Job DescriptionJob Description

Job Title:


Implementation Specialist I


About Anybill Financial Services:

Established in 2001, Anybill is the world’s largest tax payment processor. Anybill is a software-as-a-service company offering end-to-end accounts payable and tax payment automation solutions. Customer service is a cornerstone of Anybill’s success, as we strive to cultivate first-class relationships with clients and are known for our reliable, honest, and hardworking staff who exhibit confidence and expertise in the tax and AP domains.

We seek self-motivated and curious professionals eager to join our esteemed team and develop their careers. Professionalism and high-quality work are paramount in this high-risk industry. The successful candidate will interact with Executives, Directors, and Accountants of Fortune 500 companies worldwide, as well as with prominent non-profit organizations across the country and in Washington, DC.

Responsibilities:

Implementation Specialists play a crucial role in the successful adoption and utilization of the Anybill service for both new and existing clients. This position bridges our solution with the client’s needs, ensuring that services are configured, deployed, and functioning according to the client’s specifications. Their responsibilities involve a blend of project management and client communication, aiming to deliver a smooth transition and enable clients to maximize the benefits of new technologies and processes. Initially, the role focuses on gaining a deeper understanding of the Anybill service and the implementation process, assisting in onboarding new clients onto the Anybill platform, participating in the foundational stages of projects, and supporting senior team members.




Basic Qualifications:

· Bachelor’s degree – qualified candidates will hold a secondary degree in an appropriate area. Degree requirements may be substituted with an equivalent combination of education, training, and experience.

· 1+ years of Corporate/Office work experience related to Customer Service.

Professional Skills:

· Proficient computer skills and in-depth knowledge of MS Office Applications.

· Excellent interpersonal, written, and organizational skills, with ability to prioritize and communicate multiple tasks at a given time.

· An ability to learn and be coachable within a team setting.

· Strong attention to detail; takes the time and effort to ensure that work is accurate and high quality, with ability to work independently under minimal supervision.

· Demonstrated ability to self-start, collaborate, coordinate, and communicate effectively with all levels of client and client partners, as well as leadership.

· Good Typing Speed (50-60 WPM).


Salary:

$50K - $55K (based on experience)


Benefits:

We have excellent benefits for Health, Dental, and Vision, Work-Life Balance flexibility within the company to accommodate our team including health insurance, Short/Long Term Disability, 401k, Annual Bonus, 10 days of Holiday Pay, and Paid Time Off.


Location

This role will be categorized as Hybrid with 3 days in the office. The office locations are Herndon Va and Wharf DC until December 2024, then transfer to Bethesda MD in 2025.


EOE M/F/D/V