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Medical Receptionist
5 months ago
Our practice offers a Comprehensive, Integrative Patient-Centered approach to healthcare in a professional, friendly atmosphere. Services offered to our community include Primary Care, Medication Management, and Medication Assisted Treatment for Opioid Addiction.
Synergy Advanced Healthcare Offers:
· No requirement for nights, weekends, holidays
· Paid-Time Off plus Paid Holidays
Summary/Objective:
As the Medical Receptionist your responsibilities will include greeting patients, scheduling appointments, and maintaining precise patient records. You will also manage phone inquiries, coordinate patient arrivals and departures, and assist with insurance verification. The ideal candidate should possess strong communication and organizational skills, maintain a friendly and professional demeanor, and thrive in a dynamic, fast-paced medical office setting.
Responsibilities:
● Greeting and communicating with patients in person or via phone or text messaging.
● Answering phone calls, responding to patient questions, and verifying patient information and reasons for visits.
● Scheduling new and existing patients in accordance with practice guidelines.
● Communicate with Insurance Carriers to verify member benefits and complete prior authorizations for procedures and medications.
● Keeping patient information confidential.
● Triage telephone calls and display the ability to initiate appropriate intervention in a prompt, precise, and professional manner.
● Maintain medical supplies inventory and perform preventive maintenance to keep medical equipment operating.
● Verify patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
● Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
● Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
● Serve and protect the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
● Other duties as assigned by management.
Qualifications:
● At least one year of experience working in a Primary Care Office is preferred.
● Basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope
● Excellent interpersonal, organizational, and customer service skills
● Familiarity with electronic medical health care record systems
● Ability to walk, sit and stand for extended periods.
● Ability to lift up to 50 pounds.
