Administrative Assistant

3 weeks ago

Orange County, United States Mind Health Institute, Orange County Full time
Job DescriptionJob Description

MHI-OC Administrative Assistant

Website: www.mhi-oc.com

Provides high-level administrative support for a group mental health practice.

Performs routine clerical and administrative functions to support the needs of clinicians and clients.

Full-time position requiring the ability to consistently perform the following:

· Greets and assists all clients upon arrival and obtains pertinent information

· Collects payment for services rendered and stores securely

· Oversees and assists with social media educational posting content

· Meets regularly with Director of Client Services and Director of Operations

· Answers telephone and provides information in accordance with company policy

· Reads and routes emails and faxes as necessary to appropriate individuals

· Performs prior authorization process for client prescriptions

· Accepts and signs for mail and packages and notifies addressee of arrival

· Maintains clean and orderly reception and waiting room areas and stocks supplies

· Uses word processing equipment to generate letters and memos

· Prepares, issues, and sends service invoices to clients as requested

· Uploads scanned notes and letters into electronic medical record system

· Assists clinicians in maintaining a list of clients to reschedule or close chart

· Manages and maintains multiple clinicians’ schedules by scheduling/rescheduling clients

· Regularly operates a computer, phone, photocopier, scanner, & credit card terminal

· Utilizes an electronic medical record and online scheduling system

· Troubleshoots problems with office equipment and web utilities

· Establishes and maintains files and records in regulation with HIPAA standards

· Maintains strict confidentiality of all clients and family members

· Responds to inquiries and requests for information requiring knowledge of policies and procedures

Education Requirements & Qualifications:

    • Bachelor of Art or Science degree (preferably in Psychology)
    • Administrative/office management experience preferred
    • Excellent opportunity for individuals considering graduate school in the future

Pay (based on education and experience):

    • $26-$28 per hour

Benefits:

    • Anthem Blue Cross PPO Health Insurance (after 2 months of employment)
    • 401K with employer contributions (after 1 year of employment)
    • 7 paid holidays per year, 5 PTO days per year, accrued sick leave up to 5 days per year
Company DescriptionThe Mind Health Institute, Orange County is a group of multi-disciplinary mental health clinics in Newport Beach, Laguna Beach, and Dana Point that are focused on providing the best possible care through collaboration and adherence to evidence-based standards. Our clinics are run solely by mental health professionals who are not only leaders in the field, but are also committed to the absolute highest professional and ethical standards of care. Please visit our websites at www.mhi-oc.com.Company DescriptionThe Mind Health Institute, Orange County is a group of multi-disciplinary mental health clinics in Newport Beach, Laguna Beach, and Dana Point that are focused on providing the best possible care through collaboration and adherence to evidence-based standards. Our clinics are run solely by mental health professionals who are not only leaders in the field, but are also committed to the absolute highest professional and ethical standards of care. Please visit our websites at www.mhi-oc.com.

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