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Sales Coordinator
2 months ago
Position Overview:
Alden Shoe Company is seeking a motivated and detail-oriented Sales Coordinator to join our team in Middleboro, MA. The Sales Coordinator will play a crucial role in supporting our sales department, ensuring smooth operations, and providing excellent customer service to our clients.
Key Responsibilities:
- Sales Support: Assist the sales team with order processing, managing customer accounts, and responding to client inquiries.
- Logistics Coordination: Oversee logistics for multi-store retail accounts, including shipping, delivery schedules, and inventory management.
- Customer Relations: Maintain strong relationships with clients, addressing their needs and resolving any issues promptly.
- Sales Reporting: Prepare and analyze sales reports, track performance metrics, and provide insights to the sales team.
- Inventory Management: Monitor stock levels of accessory products and coordinate with the inventory team to ensure availability.
- Administrative Tasks: Handle administrative duties such as scheduling meetings, organizing sales events, and maintaining sales records.
- Marketing Support: Assist in managing social media accounts, creating promotional materials, and coordinating marketing campaigns.
- Sample Management: Oversee the production and distribution of product samples to clients and retail partners.
Qualifications:
- Experience: Previous experience in sales support, customer service, or a related field is preferred.
- Skills: Strong organizational and communication skills, attention to detail, and the ability to multitask effectively.
- Technical Proficiency: Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint).
- Customer Focus: A customer-centric attitude with a commitment to providing exceptional service.
- Team Player: Ability to work collaboratively with cross-functional teams and adapt to changing priorities.
- Education: Coursework in business, marketing, or a related field is preferred but not required.