Office Manager Home Health Environment

4 weeks ago

Houston, United States McLean Intelligent Workforce Full time
Job DescriptionJob Description

Job Title: Office Manager Home Health
Location: Houston, TX.
Job Type: Full-time

Job Description

One of our well-established clients is seeking a skilled Office Manager for their Home Health Care team. The role involves managing billing, insurance authorizations, staff supervision, processing referrals, and ensuring operational efficiency. Requires administrative proficiency, organizational skills, and dedication to high-quality patient care.

Key Responsibilities

Billing and Claims Management:

  • Accurately bill all claims for patients to ensure timely reimbursement from insurance companies.
  • Stay up-to-date with billing practices, regulations, and procedures to minimize errors and delays.

Insurance and Authorization:

  • Verify patient insurance coverage and obtain necessary authorizations for services to prevent disruptions in patient care.
  • Coordinate with insurance companies to resolve any issues or discrepancies in coverage.

Staff Oversight:

  • Supervise office staff to ensure that they are efficiently and effectively performing their assigned tasks.
  • Provide training, guidance, and support to staff members to foster a productive and positive work environment.

Referral Management:

  • Process incoming referrals by importing them into the Electronic Medical Records (EMR) system in a timely and accurate manner.
  • Ensure that all referrals are followed up on and that patients receive the services they need.

Customer Service:

  • Deliver exceptional customer service to referrals and visitors coming into the office.
  • Address inquiries, provide information, and resolve issues or concerns professionally and empathetically.

Work Ethic: 

  • Demonstrate a strong work ethic and a commitment to reliability, integrity, and professionalism.
  • Take initiative, work independently, and contribute positively to the team.

Referral Coordination for Therapy Patients:

  • Coordinate and send off referrals for therapy patients to ensure continuity of service.
  • Work closely with healthcare providers and external partners to facilitate patient care.

Order Management:

  • Ensure that all medical orders are signed and processed promptly to prevent any delay in patient care.
  • Maintain meticulous records and follow up as necessary to comply with Home health regulations.

Growth and Referral Management

  • Direct and oversee Sales and Marketing for Eyes of Hope Home Health
  • Oversee and direct sales and marketing team
  • Manage lead and opportunity flow through CRM ensuring timely follow-up and start of care plans.

Position Requirements

  • Proven experience in an administrative role within a healthcare setting.
  • Familiarity with medical billing, insurance processes, and EMR systems.
  • Knowledge/Understanding of financial management of the budgets and the P&L management of the business
  • Strong leadership skills and the ability to oversee and motivate a team.
  • Excellent communication and interpersonal skills.
  • A commitment to providing high-quality customer service.
  • The ability to multitask, prioritize, and manage time effectively.
  • Detail-oriented with a focus on accuracy and efficiency.
Company DescriptionMcLean Intelligent Workforce is an independent firm specializing in recruiting top-quality professionals for its clients.Company DescriptionMcLean Intelligent Workforce is an independent firm specializing in recruiting top-quality professionals for its clients.

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