Administrative/ Customer Service Representative
1 month ago
We are seeking an Administrative/ Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues as well as supporting our Administrative Manager with general administrative tasks.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Answer incoming calls and route to the appropriate personal
- Perform general administrative support tasks
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Quality, Service and being Eco-friendly. Our friendly, knowledgeable garment care experts are here to assist you and take care of all your dry cleaning, tailoring, and laundry needs. When your garments are left in our hands, you can rest assured that they will be carefully handled and inspected from start to finishCompany DescriptionLNDRY has been family owned and operated since 2003, providing the very best in garment cleaning services to San Diego. We have based our business around three simple principles;\r
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Quality, Service and being Eco-friendly. Our friendly, knowledgeable garment care experts are here to assist you and take care of all your dry cleaning, tailoring, and laundry needs. When your garments are left in our hands, you can rest assured that they will be carefully handled and inspected from start to finish
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